Pharmacy Customer Experience Specialist — Flexible Hours

Walgreens; Birmingham (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Birmingham, MI is seeking a friendly team member to support customer experience at checkout and assist the pharmacist under supervision. You will be responsible for accurate transactions, basic pharmacy system use, and helping maintain a clean, organized store environment.

The role emphasizes strong customer service, reliability, and the ability to work flexible hours including evenings and weekends. Prior retail experience is preferred, and PTCB certification is a plus.

Qualifications

• Fluent in reading, writing, and speaking English.
• Flexibility to work evenings and weekends.
• Prefer six months of experience in a retail environment.
• PTCB certification preferred.

Responsibilities

• Registers sales on the assigned cash register and processes transactions.
• Assists the pharmacist under direct supervision in dispensing and pharmacy duties.
• Maintains counters, shelves, and displays; supports inventory and merchandising.
• Provides friendly customer service and resolves questions to ensure a positive experience.
• Handles returns, refunds, and exchanges as needed.
• Supports Pharmacy Manager and team with workflow and operations.

Skills

Customer service

Cash handling

Teamwork

Job description

Walgreens in Birmingham, MI is seeking a friendly team member to support customer experience at checkout and assist the pharmacist under supervision. You will be responsible for accurate transactions, basic pharmacy system use, and helping maintain a clean, organized store environment.

The role emphasizes strong customer service, reliability, and the ability to work flexible hours including evenings and weekends. Prior retail experience is preferred, and PTCB certification is a plus.