Pharmacy Customer Experience Specialist

Walgreens; Macedonia (OH); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in the United States—Ohio region—seeks a Pharmacy Associate to support daily operations and patient care. You will assist pharmacists, handle cashier duties, and help customers with product and service needs.

The role emphasizes accuracy and friendly service across in-store departments, including photo and OTC areas. The position requires fluency in English, willingness to work evenings/weekends, and pursuing PTCB certification.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Earns and maintains PTCB certification through designated program.

Responsibilities

• Registers sales on the cash register and assists customers at checkout.
• Assist pharmacist under supervision in entering patient and drug information and processing prescriptions.
• Provide courteous, fair, friendly, and efficient checkout service.
• Maintain clean, merchandised counters and shelves; assist with inventory and pricing.
• Handle pharmacy-related tasks including medication counting, labeling, and interaction checks.
• Support pharmacy department on workflow, claims processing, and clerical duties as assigned.

Skills

Customer service

Math skills

Computer skills

Inventory control

Store operations

Education

PTCB certification

Tools

Pharmacy systems

Cash register / POS

Inventory systems

Job description

Walgreens in the United States—Ohio region—seeks a Pharmacy Associate to support daily operations and patient care. You will assist pharmacists, handle cashier duties, and help customers with product and service needs.

The role emphasizes accuracy and friendly service across in-store departments, including photo and OTC areas. The position requires fluency in English, willingness to work evenings/weekends, and pursuing PTCB certification.