Pharmacy Customer Experience Specialist

Walgreens; Irving (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking associates to deliver a distinctive customer experience at the Irving, TX location. You will assist pharmacists under supervision, process prescriptions, and provide friendly checkout service. Responsibilities include inventory, displays, and operating store systems with a focus on accuracy and compliance.

The role emphasizes English proficiency, flexible scheduling, and prior retail exposure. Training and PTCB certification are valued, with equal opportunity employment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under direct supervision in dispensing prescriptions and handling medications.
• Provide courteous, friendly customer checkout and service at the register.
• Restock shelves, maintain cleanliness, and assist with inventory and pricing.
• Support pharmacy operations, enter patient and drug information in pharmacy systems.
• Handle pharmacy-related calls and assist with third-party claim processes as needed.
• Ensure compliance with store policies, safety, and quality standards.

Skills

Customer service

Cash handling

English fluency

Team player

Computer skills

Education

PTCB certification

Tools

Pharmacy systems

Store systems

Job description

Walgreens is seeking associates to deliver a distinctive customer experience at the Irving, TX location. You will assist pharmacists under supervision, process prescriptions, and provide friendly checkout service. Responsibilities include inventory, displays, and operating store systems with a focus on accuracy and compliance.

The role emphasizes English proficiency, flexible scheduling, and prior retail exposure. Training and PTCB certification are valued, with equal opportunity employment.