Pharmacy Customer Experience Associate

Walgreens; Missouri City (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring for a Customer Experience/Pharmacy Support role in Texas. You will assist the pharmacist under supervision, process prescriptions, and provide friendly checkout service. This position emphasizes accurate input of patient data, efficient service, and adherence to safety policies.

The role involves helping customers, maintaining store standards, and supporting pharmacy operations with a strong focus on patient care and service quality.

Qualifications

• PTCB certification required or pursued through approved program.
• Customer service oriented with ability to resolve issues.
• Ability to follow directions and adhere to pharmacy policies.

Responsibilities

• Assist pharmacist under supervision in practice of pharmacy.
• Provide courteous checkout service and greet customers.
• Enter patient and drug information into pharmacy systems and process prescriptions.
• Handle phone calls not requiring pharmacist attention.
• Maintain accuracy and integrity of pharmacy records and inventory.
• Support pharmacy operations and daily store tasks as assigned.

Skills

Customer service

Cash handling

Pharmacy support

Prescription processing

Teamwork

Education

High school diploma or equivalent

Tools

Cash register system

Pharmacy software

Job description

Walgreens is hiring for a Customer Experience/Pharmacy Support role in Texas. You will assist the pharmacist under supervision, process prescriptions, and provide friendly checkout service. This position emphasizes accurate input of patient data, efficient service, and adherence to safety policies.

The role involves helping customers, maintaining store standards, and supporting pharmacy operations with a strong focus on patient care and service quality.