Pharmacy Customer Experience Specialist

Walgreens; Dalton (GA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Dalton, GA seeks a Pharmacy Technician to support pharmacists and provide exceptional customer service at the checkout. The role requires processing prescriptions, handling patient information, and maintaining orderly store operations.

The ideal candidate will have PTCB certification, retail experience, and strong math and computer skills. Flexibility for evenings/weekends is preferred, with opportunities to grow within Walgreens' pharmacy team.

Qualifications

• Fluent in reading, writing and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.

Responsibilities

• Registers sales at the cash register and delivers courteous checkout service.
• Assists pharmacist under supervision and uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Maintains counters, shelves, and inventory; assists with stock rotation and pricing as directed by management.
• Performs pharmacy-related tasks as directed by the Pharmacy Manager and Staff Pharmacist, including entering data and assisting with workflow.
• Provides customer service in-store, including guidance and product recommendations.

Skills

Customer service

Communication

Math skills

Education

PTCB certification

Tools

POS systems

Job description

Walgreens in Dalton, GA seeks a Pharmacy Technician to support pharmacists and provide exceptional customer service at the checkout. The role requires processing prescriptions, handling patient information, and maintaining orderly store operations.

The ideal candidate will have PTCB certification, retail experience, and strong math and computer skills. Flexibility for evenings/weekends is preferred, with opportunities to grow within Walgreens' pharmacy team.