Pharmacy Customer Experience Specialist

Walgreens; Crowley (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Crowley, Texas is seeking a customer-focused team member to support front-end operations and assist the pharmacist under supervision. You will help customers, handle transactions, and participate in ensuring safe, accurate prescription processing.

The role emphasizes friendly service, merchandise maintenance, and cooperation with the Pharmacy Manager. Training and PTCB certification may be pursued; flexible schedule including evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment (preferred).
• Prior experience with Walgreens (preferred).
• Good math skills for accurate prescription filling (preferred).
• Good computer skills and knowledge of store inventory control (preferred).
• PTCB certification (preferred).

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Assist pharmacist under supervision with prescription processing and patient information.
• Handle cash register transactions and provide courteous service.
• Maintain cleanliness and merchandising; assist with inventory and stock rotation.
• Use pharmacy systems to enter information and support workflow.
• Adhere to Pharmacy Code of Conduct and Good Faith Dispensing policies.

Skills

Customer service

English fluency

Cash handling

Retail experience

Basic math

Computer skills

Education

PTCB certification

Tools

Pharmacy software

Job description

Walgreens in Crowley, Texas is seeking a customer-focused team member to support front-end operations and assist the pharmacist under supervision. You will help customers, handle transactions, and participate in ensuring safe, accurate prescription processing.

The role emphasizes friendly service, merchandise maintenance, and cooperation with the Pharmacy Manager. Training and PTCB certification may be pursued; flexible schedule including evenings and weekends.