Pharmacy Customer Experience Specialist

Walgreens; Burlington (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Burlington, NC seeks a Pharmacy Technician to support pharmacists and assist with dispensing under supervision. You will enter patient and drug information, process prescriptions, and help maintain pharmacy operations while delivering friendly, accurate service.

Requirements include fluent English, willingness to work evenings/weekends, and prior retail experience preferred; PTCB certification is desired. This role emphasizes teamwork, accuracy, and compliance with safety standards.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Strong math and computer skills.

Responsibilities

• Provide courteous, fast, and efficient checkout service.
• Assist pharmacists with prescription processing under supervision.
• Enter patient and drug information into pharmacy systems.
• Fill prescriptions by retrieving, counting and pouring pharmaceutical drugs.
• Identify potential drug interactions and check for accuracy.
• Handle customer questions and direct to the pharmacist.
• Assist with inventory management and store merchandising.

Skills

Customer service

Cash handling

Math skills

Computer skills

English proficiency

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Burlington, NC seeks a Pharmacy Technician to support pharmacists and assist with dispensing under supervision. You will enter patient and drug information, process prescriptions, and help maintain pharmacy operations while delivering friendly, accurate service.

Requirements include fluent English, willingness to work evenings/weekends, and prior retail experience preferred; PTCB certification is desired. This role emphasizes teamwork, accuracy, and compliance with safety standards.