Pharmacy Customer Experience Associate

Walgreens; Morristown (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Morristown, TN is seeking a customer-focused associate to support pharmacy operations and provide friendly checkout service. You will assist the pharmacist under supervision, handle prescriptions, and help customers find products.

Responsibilities include operating pharmacy systems, processing prescriptions, and maintaining a positive customer experience while adhering to regulations and company policies.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekends.
• PTCB certification required or pursuing.
• Six months of retail experience preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and information tasks.
• Provide courteous checkout service and assist customers with products.
• Process prescriptions and enter patient and drug information into pharmacy systems.
• Handle claims and clerical duties as assigned by the Pharmacy Manager.

Skills

Customer service

Cashiering

Retail experience

English fluency

Education

PTCB certification

High school diploma or equivalent

Tools

Pharmacy systems

Job description

Walgreens in Morristown, TN is seeking a customer-focused associate to support pharmacy operations and provide friendly checkout service. You will assist the pharmacist under supervision, handle prescriptions, and help customers find products.

Responsibilities include operating pharmacy systems, processing prescriptions, and maintaining a positive customer experience while adhering to regulations and company policies.