Pharmacy Customer Experience Associate

Walgreens; Kannapolis (NC); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Kannapolis, NC is hiring a team member to deliver a distinctive customer experience, assist pharmacists under supervision, and handle registers with accurate cash handling. You will support pharmacy operations and help customers locate items.

The role requires fluent English, flexible schedule including evenings and weekends, and a preference for retail experience. Training includes PTCB certification maintenance and pharmacy system use; hospital-like accuracy and friendly service

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Provides courteous, friendly, fast, and efficient service at checkout.
• Registers purchases, handles cash and returns, exchanges, and rain checks as needed.
• Assists pharmacist under supervision, entering patient and drug information in pharmacy systems.
• Maintains counters and shelves, assists with inventory, pricing, and merchandising.
• Supports photo area services and assists customers with orders when possible.

Skills

Customer service

Pharmacy assistance

Cash handling

Merchandising

Inventory management

Pharmacy systems

Communication

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Point of Sale (POS)

Photo printing machine

Job description

Walgreens in Kannapolis, NC is hiring a team member to deliver a distinctive customer experience, assist pharmacists under supervision, and handle registers with accurate cash handling. You will support pharmacy operations and help customers locate items.

The role requires fluent English, flexible schedule including evenings and weekends, and a preference for retail experience. Training includes PTCB certification maintenance and pharmacy system use; hospital-like accuracy and friendly service