Pharmacy Customer Care Specialist — Flexible Schedule

Walgreens; Illinois; On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a team member to assist in delivering exceptional customer service and support for pharmacy operations. You will help customers, process prescriptions under supervision, register purchases, and maintain store appearance.

The role emphasizes accuracy in dispensing, knowledge of store systems, and assisting with inventory and pharmacy tasks while supporting the pharmacist and store leadership. Flexible scheduling is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assists pharmacist under direct supervision in dispensing and related pharmacy tasks.
• Registers sales on cash register and provides courteous checkout service.
• Provides customer service across store areas and helps locate products.
• Maintains store cleanliness and merchandising standards.
• Handles telephone inquiries and supports pharmacy workflow and inventory.
• Reports prescription errors to pharmacist and adheres to company policies.

Skills

Customer service

Communication skills

Team collaboration

Cash handling

Attention to detail

Education

PTCB certification

Job description

Walgreens is seeking a team member to assist in delivering exceptional customer service and support for pharmacy operations. You will help customers, process prescriptions under supervision, register purchases, and maintain store appearance.

The role emphasizes accuracy in dispensing, knowledge of store systems, and assisting with inventory and pharmacy tasks while supporting the pharmacist and store leadership. Flexible scheduling is required.