Pharmacy Customer Care Specialist — Flexible Hours

Walgreens; Columbus (IN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking staff to deliver a distinctive and delightful customer experience at the point of sale and in the pharmacy workflow. The role involves courteous checkout service, assisting the pharmacist under supervision, and engaging customers with product suggestions.

The position emphasizes compliance with state and federal regulations, accurate prescription handling, and a strong focus on customer satisfaction.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Provides courteous, friendly, efficient checkout service at the register.
• Assists pharmacist under supervision in processing prescriptions and retrieving patient information.
• Maintains store displays, shelves, and merchandising; assists with inventory and pricing.
• Handles customer questions, resolves issues, and guides customers to products and services.
• Supports pharmacy operations including entering data, assisting with claim processing, and workflow management.
• Ensures compliance with policies and safety guidelines while delivering excellent customer experience.

Skills

Customer service

Cash handling

Pharmacy assistance

English proficiency

Tools

Pharmacy systems

Job description

Walgreens is seeking staff to deliver a distinctive and delightful customer experience at the point of sale and in the pharmacy workflow. The role involves courteous checkout service, assisting the pharmacist under supervision, and engaging customers with product suggestions.

The position emphasizes compliance with state and federal regulations, accurate prescription handling, and a strong focus on customer satisfaction.