Pharmacy Customer Service Associate — Flexible Hours

Walgreens Co.; Virginia Beach (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Virginia Beach, VA, is hiring a Customer Experience Associate to deliver friendly, accurate checkout service and assist pharmacists under supervision.

You will maintain store standards, support prescription processing, and help customers find products while upholding safety and quality standards. Prior retail experience and strong math and computer skills are preferred, with PTCB certification a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Provide courteous, friendly checkout service at the register.
• Assist pharmacists under supervision and support prescription processing.
• Answer questions and resolve issues to ensure a positive customer experience.
• Maintain neat shelves, merchandise displays, and inventory accuracy.
• Handle refunds, exchanges, and voids per policy.
• Support photo area services and in-store pickup tasks.

Skills

Fluent English

Retail experience

Customer service

Math skills

Computer skills

PTCB certification

Job description

Walgreens Co. in Virginia Beach, VA, is hiring a Customer Experience Associate to deliver friendly, accurate checkout service and assist pharmacists under supervision.

You will maintain store standards, support prescription processing, and help customers find products while upholding safety and quality standards. Prior retail experience and strong math and computer skills are preferred, with PTCB certification a plus.