Pharmacy Customer Care Specialist

Walgreens; Springfield (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Springfield, OH is seeking staff to provide outstanding customer service at the checkout and to assist pharmacists under direct supervision. You will operate the cash register, process prescriptions, and help maintain store inventory while ensuring compliance with pharmacy policies.

The role requires English fluency and a flexible schedule including evenings and weekends. Prior retail experience and familiarity with pharmacy systems are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists pharmacist under direct supervision in the practice of pharmacy, using pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Keeps counters and shelves clean and well merchandised; takes inventory and maintains records.

Skills

Fluent English

Customer service

Cash handling

Retail experience

Computer skills

Inventory control

Math skills

PTCB certification

Pharmacy systems

Tools

Pharmacy systems

Job description

Walgreens in Springfield, OH is seeking staff to provide outstanding customer service at the checkout and to assist pharmacists under direct supervision. You will operate the cash register, process prescriptions, and help maintain store inventory while ensuring compliance with pharmacy policies.

The role requires English fluency and a flexible schedule including evenings and weekends. Prior retail experience and familiarity with pharmacy systems are preferred.