Pharmacy Customer Care Specialist

Lincare Holdings; Springfield (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Paid time off

Tuition reimbursement

Employee discounts

Employee referral program

Job summary

Lincare Holdings is seeking a dedicated employee to communicate with customers effectively, answer their questions, and resolve issues. The role involves assessing additional product needs and documenting interactions in a computerized system.

This position requires a High School Diploma or GED and offers various benefits including medical coverage, paid time off, and ongoing training opportunities for advancement.

Qualifications

• High School Diploma, GED, or 1-3 months of relevant experience.
• Required to have computer entry skills.
• Must meet any specific licensing requirements for the location.

Responsibilities

• Communicate with customers via inbound and outbound calls.
• Assess customer needs for additional products and services.
• Document calls in the computerized record keeping system.
• Verify and update demographic information in records.

Skills

Customer communication

Problem resolution

Document management

Attention to detail

Education

High School Diploma or GED

Tools

Computerized record keeping systems

Job description

Lincare Holdings is seeking a dedicated employee to communicate with customers effectively, answer their questions, and resolve issues. The role involves assessing additional product needs and documenting interactions in a computerized system.

This position requires a High School Diploma or GED and offers various benefits including medical coverage, paid time off, and ongoing training opportunities for advancement.