Pharmacy Customer Experience Specialist

Walgreens; Liberty (MO); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Liberty, MO is seeking a Pharmacy Technician to support pharmacists, process prescriptions, and deliver friendly customer service. You will handle sales, assist with pharmacy workflows, and help maintain inventory and store presentation.

The role requires English fluency, willingness to work evenings/weekends, and familiarity with pharmacy systems. Prior retail experience and PTCB certification are preferred but not mandatory.

Qualifications

• Fluent reading, writing and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prior retail experience preferred (six months).
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under direct supervision in processing prescriptions.
• Provide courteous, efficient checkout service and assist customers.
• Maintain store cleanliness and stock merchandise; manage inventory.
• Support pharmacy operations and enter patient and drug information into systems.
• Handle claims, refunds, and routine clerical duties as assigned.
• Provide photo area services and assist with web order pickups.

Skills

Customer service

English fluency

Flexible schedule

Attention to detail

Math skills

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Liberty, MO is seeking a Pharmacy Technician to support pharmacists, process prescriptions, and deliver friendly customer service. You will handle sales, assist with pharmacy workflows, and help maintain inventory and store presentation.

The role requires English fluency, willingness to work evenings/weekends, and familiarity with pharmacy systems. Prior retail experience and PTCB certification are preferred but not mandatory.