Pharmacy Customer Care Specialist

Walgreens; Muncie (IN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Indiana is seeking a front-end/pharmacy support teammate to deliver a positive customer experience and assist the pharmacist under supervision. You will process prescriptions, handle checkout duties, and help maintain inventory and displays.

The role emphasizes greeting customers, providing friendly service, and supporting pharmacy operations with accuracy and compliance. Evening and weekend availability is often required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for counting, measuring and weighing medications.
• Good computer skills and knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive customer experience.
• Assist pharmacist under supervision in dispensing and using pharmacy systems.
• Handle cash, process returns, exchanges, and other checkout duties.
• Maintain counters, shelves, pricing, and merchandise displays.
• Provide photo area service and assist with web-pickup duties.
• Support Pharmacy Department with inventory management and compliance with regulations.

Skills

Customer service

Cash handling

Pharmacy support

English fluency

Tools

Pharmacy systems

Job description

Walgreens in Indiana is seeking a front-end/pharmacy support teammate to deliver a positive customer experience and assist the pharmacist under supervision. You will process prescriptions, handle checkout duties, and help maintain inventory and displays.

The role emphasizes greeting customers, providing friendly service, and supporting pharmacy operations with accuracy and compliance. Evening and weekend availability is often required.