Pharmacy Customer Care Specialist

Walgreens; Middletown (CT); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in Middletown, CT is hiring a Customer Service & Pharmacy Support Associate. You will greet customers, assist with products, and ensure a friendly checkout experience.

You will work with the pharmacy team under supervision to process prescriptions, maintain accurate records, and support inventory, pricing, and store upkeep. The role requires flexibility, strong math and computer skills, and a commitment to customer care.

Qualifications

• Fluent in reading, writing, and speaking English.
• Experience in a retail environment preferred.
• Ability to work flexible schedule, including evenings and weekends.

Responsibilities

• Greet customers and offer assistance to ensure a positive experience.
• Process prescriptions and assist pharmacists under supervision.
• Operate cash register, handle sales, returns, and exchanges.
• Maintain clean, well-merchandised counters and shelves.
• Assist with inventory, price checks, and store displays.
• Provide photo area services and web order pick-ups.

Skills

Customer service

Cash handling

Checkout operations

Pharmacy systems

Computer skills

Inventory control

Education

PTCB certification

Tools

POS system

Pharmacy software

Job description

Walgreens in Middletown, CT is hiring a Customer Service & Pharmacy Support Associate. You will greet customers, assist with products, and ensure a friendly checkout experience.

You will work with the pharmacy team under supervision to process prescriptions, maintain accurate records, and support inventory, pricing, and store upkeep. The role requires flexibility, strong math and computer skills, and a commitment to customer care.