Pharmacy Customer Care Specialist

Walgreens; Franklin (TN); On-site; USD 33,000 - 37,000; Full time

Job summary

Walgreens in the United States is hiring for a position supporting pharmacy operations and front-end customer service. You will assist the pharmacist, process prescriptions, and handle cash register transactions with care to ensure accuracy and patient safety.

The role emphasizes delivering a distinctive customer experience, maintaining stock and displays, and contributing to store operations while supporting pharmacy workflow under supervision.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register and provides courteous, fair, friendly checkout service.
• Assists the pharmacist under direct supervision in processing prescriptions using pharmacy systems.
• Engages customers and resolves issues to ensure a positive experience.
• Performs inventory tasks, price checks, and maintains clean, merchandised counters.

Skills

Customer service

English fluency

Flexible schedule

Pharmacy knowledge

Education

PTCB certification

Tools

Pharmacy software

Job description

Walgreens in the United States is hiring for a position supporting pharmacy operations and front-end customer service. You will assist the pharmacist, process prescriptions, and handle cash register transactions with care to ensure accuracy and patient safety.

The role emphasizes delivering a distinctive customer experience, maintaining stock and displays, and contributing to store operations while supporting pharmacy workflow under supervision.