Pharmacy Customer Care Specialist

African American Talent; Deerfield Beach (FL); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Deerfield Beach, FL is seeking a retail/tech support role focused on customer service and pharmacy assistance. You will engage customers, process purchases at the register, and assist pharmacists under supervision to ensure accurate prescription handling.

The role emphasizes friendly, efficient service, accuracy in counting and packaging medications, and contributing to store operations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Six months of retail experience preferred.
• Experience with Walgreens or similar retailers is a plus.
• Strong math and calculator skills for prescription filling.
• Good computer and store systems knowledge.
• PTCB certification preferred.

Responsibilities

• Engage customers, greet and assist with products and services.
• Register sales at the cash register and handle transactions.
• Assist pharmacist under supervision in processing prescriptions.
• Maintain clean, stocked shelves and displays; price checks as needed.
• Support inventory management and storewide housekeeping tasks.
• Handle returns, exchanges, and refunds per policy.

Skills

Customer service

Math accuracy

Computer skills

Inventory control

PTCB certification

flexibility

Tools

POS systems

Job description

Walgreens in Deerfield Beach, FL is seeking a retail/tech support role focused on customer service and pharmacy assistance. You will engage customers, process purchases at the register, and assist pharmacists under supervision to ensure accurate prescription handling.

The role emphasizes friendly, efficient service, accuracy in counting and packaging medications, and contributing to store operations.