Pharmacy Customer Care Specialist

Walgreens; Bixby (OK); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Oklahoma is seeking a customer-focused team member to support pharmacy operations and deliver a distinctive customer experience. Under direct supervision, you will assist the pharmacist, process prescriptions, and use pharmacy systems to access patient and drug information.

You will also handle sales at the register, provide courteous checkout service, greet customers, and help locate products. The role requires valid English proficiency and flexibility for evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment.
• Prior Walgreens experience preferred.
• Strong math skills for prescription filling.
• Good computer skills.
• Inventory control knowledge.
• PTCB certification preferred.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Models and shares customer service best practices with team members to deliver a distinctive customer experience.
• Provides courteous, friendly, fast, and efficient service at registers and checkout.
• Assists pharmacists in dispensing processes and follows pharmacy procedures and safety protocols.

Skills

Retail experience

Customer service

Math skills

Computer skills

PTCB certification

Job description

Walgreens in Oklahoma is seeking a customer-focused team member to support pharmacy operations and deliver a distinctive customer experience. Under direct supervision, you will assist the pharmacist, process prescriptions, and use pharmacy systems to access patient and drug information.

You will also handle sales at the register, provide courteous checkout service, greet customers, and help locate products. The role requires valid English proficiency and flexibility for evenings and weekends.