Position Title: Pharmacy Coordinator 1
Work Location: Remote - Nationally sourced
Assignment Duration: 6 months
Work Schedule: Monday - Friday (8 AM to 4:30 PM). No overtime and we can be flexible on the start/end time.
Work Arrangement: Remote
Position Summary
- Perform duties to support the efforts pharmacy department in the development, coordination and maintenance of the health plan's pharmacy program.
Key Responsibilities
- Receive and respond to provider and pharmacy calls regarding the prior authorization and formulary process
- Perform review of pharmacy and override process in compliance with pharmaceutical related company and State guidelines
- Track and trend overrides to ensure criteria have been met, audit for prior authorizations, analyze cost and determine utilization patterns
- Resolve complaints and grievances related to the pharmacy network in conjunction with the Pharmacy team
- Assist Provider Relations and various departments with educating providers on the health plan's pharmacy process
- Assist with the pharmacy utilization review and reporting process
- Collaborate with Quality Improvement department with various meeting preparation and transcription of minutes
- Assist with members' inquiries related to the formulary process
- Performs other duties as assigned
- Complies with all policies and standards
Qualification & Experience
- High school diploma or equivalent.
- 3+ years of pharmacy experience, preferably in a managed care environment.
- Medicare and/or Medicaid experience preferred.
- Prior experience using analysis tools or systems (ex: web based, custom, proprietary, etc.).
- Experience in the implementation of quality process improvement efforts.
- Experience documenting requirements, creating training materials and working directly with end users.
- License/Certificate: Current state's Pharmacy Technician license preferred.
Candidate Requirements
Education/Certification
Required: high school diploma
Preferred Licensure
Preferred: prefer a Pharmacy Technician License but not required.
Years of experience required
3+ years of Pharmacy Technician experience (open to PBM, retail, or other various experience)
Additional qualities to look for
Ability to multitask or properly prioritize work, Experience with projects or assignments that require attention to details.
Top 3 must-have hard skills stack-ranked by importance
- 1Pharmacy Technician experience (open to PBM, retail, or other various experience)
- 2Microsoft Office Experience - Excel, Word, Outlook, Visio
- 3Ability to work independent and keep good communication with about their project/assignment updates.