Pharmacy Clerk

Hy-Vee Inc

Cedar Rapids (IA)

On-site

USD 28,000 - 35,000

Full time

10 days ago

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Job summary

Hy-Vee Inc in Cedar Rapids, Iowa, is seeking a Pharmacy Clerk to provide excellent customer service while maintaining the pharmacy's cleanliness and organization. The role includes stock management, processing customer transactions, and assisting with prescriptions.

The ideal candidate must possess a high school diploma and have some experience in a similar role, as well as the ability to adhere to health regulations. The environment is fast-paced and may expose employees to noise and chemicals.

Qualifications

High school or equivalent experience is required.
Over six months to a year of related experience is needed.
Vaccination certification may be required by law.

Responsibilities

Provide prompt, efficient, and friendly customer service.
Stock products and mark stickers accordingly.
Order products and supplies as needed.
Administer vaccines as allowed by law.
Maintain cleanliness in the pharmacy.

Skills

Customer service

Basic arithmetic

Ability to follow instructions

Education

High school or equivalent experience

Tools

PC with pharmacy software

Cash register

Pharmacy balance

Scanner

Calculator

Telephone, fax, and copier

Job description

Job Title

Pharmacy Clerk

Department

Pharmacy

FLSA

Non-Exempt

Overview

Provides prompt, efficient and friendly customer service. Ensures cleanliness of the department. Orders product and supplies and logs invoices as necessary.

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Health, Wellness, Home, Store Operations and Perishables, Pharmacy Department Manager, Pharmacists.

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Attempts to learn customers’ names and addresses them by name whenever possible.
Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, and performing other tasks to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Stocks received product and supplies and marks stickers accordingly.
Reviews prescriptions that are not picked up as requested by the department manager.
Orders product and supplies at the department manager’s request.
Reviews invoices on product received and logs invoices as necessary.
Coordinates nursing home medicines as necessary.
Prepares the paperwork and compiles medicine for delivery orders and mail outs at the request of the department manager.
Cleans, empties garbage, etc., to ensure the pharmacy has a clean and inviting appearance.
Takes orders for refills from customers.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Gathers patient information required to prepare prescriptions.
Keeps pharmacy supplies well stocked.
Performs cash transactions.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Administers vaccines as allowed by law.

Secondary Duties and Responsibilities

Completes the sale.
Assists in other areas of the store as needed.
Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

Must have the ability to follow written, verbal or diagrammatic instructions.
Ability to perform basic arithmetic (add, subtract, multiply, divide whole numbers).
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people.

Education and Experience

High school or equivalent experience. Over six months up to one year of similar or related experience. If applicable, vaccination certification as required by law.

Physical Requirements

Must be physically able to exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and negligible force constantly to move objects. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision. Must be able to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

This position is exposed to noise on a daily basis. It is a fast paced work environment with significant pressure. There is occasional exposure to dangerous chemicals or solvents while compounding products and chemotherapy drugs.

Equipment Used to Perform Job