Pharmacy Checkout Specialist - Customer Experience

Walgreens; Manassas (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring in Manassas, VA for a customer-focused role. You will greet customers, process transactions, and provide courteous checkout service while promoting products and assisting with OTC items.

The position emphasizes strong customer relationships and adherence to store policies. The job requires English fluency, flexibility for evenings/weekends, and ideally retail experience or prior Walgreens exposure.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Registers customer purchases on the assigned cash register and processes payments, returns, and exchanges.
• Recommends items for sale and assists with OTC products, guiding customers to the aisle when possible.
• Operates store systems to obtain patient prescription status (pharmacy-related).
• Reports prescription errors to the pharmacist on duty and follows company policies regarding pharmacy mistakes.
• Maintains counters and shelves, conducts inventory, and prices merchandise as directed.
• Implements asset protection procedures to minimize loss and protect store assets.
• Ensures compliance with state and local laws for regulated products (e.g., tobacco, alcohol).
• Constructs and maintains promotional displays; performs resets as directed.
• Maintains a clean, neat, and orderly store appearance; assists with maintenance tasks.
• Completes special assignments as requested by management.

Skills

Customer service

Communication

English fluency

POS system

Tools

POS system

Job description

Walgreens is hiring in Manassas, VA for a customer-focused role. You will greet customers, process transactions, and provide courteous checkout service while promoting products and assisting with OTC items.

The position emphasizes strong customer relationships and adherence to store policies. The job requires English fluency, flexibility for evenings/weekends, and ideally retail experience or prior Walgreens exposure.