Pharmacy Care Technician & Health Services Pro

Metro Market; Windsor (CT); On-site; USD 19,000 - 25,000; Full time

Job summary

Metro Market is seeking a Pharmacy Clerk to provide exceptional customer service and assist pharmacists in daily operations. You will handle customer interactions, maintain inventory, and process transactions in a compliant environment.

The role requires attention to confidentiality and accuracy, with duties covering reception, data entry, and product dispensing under HIPAA guidelines. A high school diploma or GED is required, and the position is full-time on-site in Windsor, CT.

Qualifications

• Must demonstrate strong customer service skills and professionalism.
• Ability to handle confidential information with discretion.
• Capable of working in a fast-paced environment with accuracy.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity.
• Follow food safety, sanitation and safety regulations and programs.
• Understand ordering functions with primary and secondary wholesalers.
• Follow guidelines on inventory management, control and ordering of medications, devices, and supplies.
• Maintain clean and organized work stations and customer waiting areas.
• Count, measure and prepare specified product according to best practices.
• Complete billing procedures to ensure value to customer and company.
• Answer phones and triage inquiries.
• Adhere to guidelines on accepting and tendering vendor coupons and cash handling policies.
• Operate the cash register and process electronic funds transactions.
• Provide stellar customer experience through reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in all responsibilities except those requiring professional judgement.
• Understand HIPAA regulations and company policies.
• Support health and wellness initiatives.
• Handle legend orders and Central Fill deliveries.
• Work cooperatively in high-paced environments and manage conflict professionally.
• Demonstrate honesty and integrity with customer and business information.

Skills

Customer service

Attention to detail

Discretion

Education

High School Diploma or GED

Job description

Metro Market is seeking a Pharmacy Clerk to provide exceptional customer service and assist pharmacists in daily operations. You will handle customer interactions, maintain inventory, and process transactions in a compliant environment.

The role requires attention to confidentiality and accuracy, with duties covering reception, data entry, and product dispensing under HIPAA guidelines. A high school diploma or GED is required, and the position is full-time on-site in Windsor, CT.