Patient-Centric Pharmacy Technician

Metro Market; Milwaukee (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Metro Market in Milwaukee, WI seeks a pharmacy clerk to provide exceptional customer service, assist pharmacists, and handle data entry, billing, and product dispensing. You will maintain confidentiality and follow HIPAA guidelines while delivering accurate, friendly service.

Responsibilities include answering calls, managing cash transactions, keeping the store clean, stocking medications, and supporting health and wellness initiatives.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.
• Any previous comparable experience or experience as a pharmacy clerk is desirable.
• EPRN familiarity is a plus.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing; assist pharmacist in all responsibilities except those requiring professional judgment.
• Answer phone, triage calls, and respond to inquiries as appropriate.
• Understand and adhere to HIPAA regulations and the company’s policies regarding privacy and data protection.
• Operate the cash register and follow cashier handling policies to prevent loss, including tendering electronic payments and cash transactions.
• Count, measure and prepare specified product using company best practices; assist with vendor coupon usage and loss prevention guidelines.
• Put away legend orders, including Central Fill deliveries; support health and wellness initiatives.

Skills

Customer service

HIPAA compliance

Communication

Attention to detail

Teamwork

Education

High School Diploma or GED

Job description

Metro Market in Milwaukee, WI seeks a pharmacy clerk to provide exceptional customer service, assist pharmacists, and handle data entry, billing, and product dispensing. You will maintain confidentiality and follow HIPAA guidelines while delivering accurate, friendly service.

Responsibilities include answering calls, managing cash transactions, keeping the store clean, stocking medications, and supporting health and wellness initiatives.