Pharmacy Care Liaison Technician

Memorial Healthcare System; Miramar Beach (FL); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Memorial Healthcare System is seeking a Pharmacy Technician to provide patient-centered service, act as a liaison among the pharmacy, payors, patients and providers, and coordinate care to streamline prescription processing and delivery.

The role requires a High School Diploma or equivalent and Florida RPT license, with a minimum of two years in a pharmacy or call center setting. The shift is days, and the environment emphasizes accuracy, teamwork and patient safety.

Qualifications

• High School Diploma or Equivalent required.
• Florida Registered Pharmacy Technician license (RPT) required.
• Minimum 2 years pharmacy or pharmacy call center experience.

Responsabilités

• Maintains compliance with department workflow assignments and metrics.
• Performs activities related to pharmacy technician scope of practice.
• Collaborates with clinical staff to facilitate patient requests and needs.
• Coordinates care with clinical staff for adverse events and provider requests.
• Performs patient intake, benefits investigation, copay assistance and patient liaison services.
• Coordinates delivery of medications to bedside, home or outpatient locations.
• Supports staff training, onboarding and transitions.
• Collects and reviews information to ensure timely coordination of care.
• Communicates effectively to provide customer service to patients, caregivers and providers.

Connaissances

Customer service

Effective communication

Organization skills

Problem solving

Accountability

Formation

High School Diploma or Equivalent

Florida Registered Pharmacy Technician license

Description du poste

Memorial Healthcare System is seeking a Pharmacy Technician to provide patient-centered service, act as a liaison among the pharmacy, payors, patients and providers, and coordinate care to streamline prescription processing and delivery.

The role requires a High School Diploma or equivalent and Florida RPT license, with a minimum of two years in a pharmacy or call center setting. The shift is days, and the environment emphasizes accuracy, teamwork and patient safety.