Patient-Centric Pharmacy Technician

Memorial Healthcare; United States; In loco; USD 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

Memorial Healthcare System in Miramar, FL seeks a Pharmacy Technician to provide patient-centered customer service and act as a liaison among the pharmacy, payors, patients and providers. The role coordinates care to ensure intake, prescription processing, third party rejection resolution, medication orders and delivery.

Responsibilities include staying compliant with workflows, supporting staff, and ensuring timely delivery of medications to the patient’s preferred location, with strong

Competenze

• High School Diploma or Equivalent (Required)
• Registered Pharmacy Technician (RPT LICENSE) - State of Florida (FL)

Mansioni

• Maintains compliance with department workflow assignments and metrics
• Performs activities related to pharmacy technician scope of practice
• Collaborates with clinical staff to facilitate patient and/or caregiver requests
• Coordinates care with clinical staff with any patient side effect and/or request from providers, patient or caregiver
• Performs patient intake, benefits investigation, obtains copay assistance and provides link to patient assistance or triage to other pharmacies or services
• Coordinates delivery of medications to patient’s preferred location (bedside, home, outpatient pharmacy) for timely treatment
• Supports staff training, transitioning and onboarding
• Collects, documents and reviews all needed information to ensure timely coordination of care
• Communicates effectively to provide customer service to internal/external customers and liaisons between patient and providers

Conoscenze

Customer service

Communication

Organization

Problem solving

Accountability

Adaptability

Attention to detail

Formazione

High School Diploma or Equivalent

RPT license - Florida

Descrizione del lavoro

Memorial Healthcare System in Miramar, FL seeks a Pharmacy Technician to provide patient-centered customer service and act as a liaison among the pharmacy, payors, patients and providers. The role coordinates care to ensure intake, prescription processing, third party rejection resolution, medication orders and delivery.

Responsibilities include staying compliant with workflows, supporting staff, and ensuring timely delivery of medications to the patient’s preferred location, with strong