Pharmacy Business Operations Supervisor

Nebraska Medicine; Omaha (NE); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Nebraska Medicine is seeking a Pharmacy Business Operations Supervisor for our HUB Pharmacy in Omaha, NE. You will oversee revenue cycle operations, lead the operations team, and drive pharmacy contracting, purchasing, licensing, data analytics, and process improvements.

The role requires a strong background in Revenue Cycle Management, pharmacy operations, and leadership. You’ll collaborate with physicians, nurses, and hospital staff to support exceptional patient care and ensure compliance

Qualifications

• Bachelor’s degree in a healthcare or business field or equivalent experience.
• Six years of pharmacy or healthcare-related experience.
• Two years in pharmacy operations or revenue cycle responsibilities.
• Licensed pharmacist technician in Nebraska within one year; nationally certified within two years.

Responsibilities

• Oversee development, implementation, and evaluation of pharmacy operations.
• Supervise staff hiring, orientation, training, and performance evaluations.
• Promote department relations and continual quality improvement.
• Drive pharmacy contracting, purchasing, revenue cycle management, analytics and reporting.
• Ensure compliance with legal, regulatory, and accreditation standards.

Skills

Leadership

Communication

Problem-solving

Project ownership

Data analysis

Typing speed 45 wpm

Time management

Attention to detail

Office software

Excel

PowerPoint

Outlook

SQL

Oracle

Access

Snowflake

Azure

Education

Bachelor’s degree in healthcare administration / health science / business / finance

Equivalent combination of education/experience

Master’s degree in business administration or healthcare administration or data analytics (preferred)

Tools

Excel

PowerPoint

Outlook

SQL

Oracle

Access

Snowflake

Azure

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

• First Shift / Full Time (1.0 FTE / 40 hours per week)
• Benefits eligible
• Location: HUB Pharmacy, Omaha NE / Hybrid-Remote

Position Highlights:

Nebraska Medicine is now taking applications for a talented individual to join us as a Pharmacy Business Operations Supervisor role at our HUB Pharmacy in Omaha NE.

The Pharmacy Business Operations Supervisor will oversee pharmacy revenue cycle operations and leading the pharmacy operations team in day-to-day operations including analytics, purchasing, contract and licensing, and pharmacy process improvement initiatives.

A strong candidate for this position should possess experience in Revenue Cycle Management. Additionally, expertise in the field of Pharmacy is highly desirable for this role.

We partner with our physicians, nurses, and other hospital staff to provide the best Serious Medicine and Extraordinary Care available in the region. We are excited to have Forbes Magazine recognize us in their list of America’s Top Employers and the Best Employer in Nebraska. Come join us!!

Why Work With Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary with Nebraska Medicine!

Pharmacy Business Operations Supervisor Description:

Support and coordinate the development, implementation, and evaluation of pharmacy operations in assigned areas. Supervise selection, orientation, training, development, and performance evaluation of pharmacy operations staff. Initiate and maintain effective communication to promote positive department relations across the organization. Demonstrate a dedication to continual patient-oriented pharmaceutical care and constant quality improvement to achieve department and organizational goals. Support the development, implementation and execution strategies that will impact the financial performance of the department, including but not limited to pharmacy contracting and licensing, pharmacy purchasing, pharmacy revenue cycle management, and pharmacy data analytics and reporting. Actively participate in decision-making related to processes for pharmacy areas. Assure compliance with all applicable legal, regulatory, and accreditation standards for pharmacy operations. Build and maintain strong internal and external relationships across pharmacy, leadership, and organizational partners. Perform routine workflow assessments and make recommendations for improvement. Work with interdisciplinary teams to resolve pharmacy issues and optimize the system to deliver a product that makes efficient use of resources.

Required Qualifications:

• Bachelor’s degree in healthcare administration, health science, business, finance, or related healthcare field, or equivalent combination of education/experience (One year of experience equals one year of education) required.
• Strong leadership, communication, and problem-solving skills required.
• Licensed and registered as a Pharmacy Technician with the State of Nebraska within one year of hire required.
• Nationally Certified as a Pharmacy Technician within two years of hire required.
• Minimum of six years’ pharmacy experience or relevant healthcare equivalent required.
• Minimum of two years’ working directly with pharmacy operations or pharmacy revenue cycle responsibilities required.
• Proven experience as a project owner required.
• Knowledge of multiple pharmacy area workflows required.
• Knowledge of the 340B program or training relative to the 340B program required.
• Healthcare experience, preferably in pharmacy operations, pharmacy purchasing, or pharmacy revenue cycle required.
• Proficiency in operational aspects of a complex pharmacy or healthcare operation required.
• Working knowledge of pharmacy payer billing submissions required.
• Ability to lead and develop others, analytical comprehension, research capabilities and data analysis skills required.
• Ability to type 45 words per minute with 95% accuracy required.
• Strong communication, interpersonal, and rapport-building skills required.
• Proficient in Microsoft Office applications, specifically Outlook, Excel, and PowerPoint. Advanced Excel and related database systems experience required.
• Strengths in attention to detail, managing multiple projects and responsibilities, and applying learnings to complete tasks independently required.
• Ability to translate an understanding of computer system capabilities to address user process requirements required.
• Time management skills and accountability to routine work deadlines, long-term projects, and short-term asks required.

Preferred Qualifications:

• Previous onboarding/training experience preferred.
• Prior leadership experience preferred.
• Previous experience with pharmacy or hospital revenue cycle practices preferred.
• Master’s degree in business administration or healthcare administration or advanced education in data analysis preferred.
• Knowledge of clinical, business, and/or operational healthcare hospital/clinic workflows preferred.
• Strong understanding of the organization’s policies, procedures, and business operations preferred.
• Current 340B ACE (Apexus Certified Expert) preferred.
• Knowledge of advanced database systems such as SQL, Oracle, Access etc., and Cloud platforms such as Snowflake, Azure, etc., preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.