Pharmacy Benefits Technician

ManpowerGroup; East Sparta (OH); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Life insurance (supplemental)

Short term disability

401(k)

Job summary

ManpowerGroup in North Canton, OH seeks a detail-oriented Pharmacy Benefits Verification Technician to verify eligibility and benefits, support prescription claims, and collaborate with PBM services. This role requires state-licensed and nationally certified pharmacy technician credentials and a proactive, team-oriented problem solver.

Hybrid position with remote emphasis; schedule is Mon-Fri with occasional weekends and overtime.

Qualifications

• Active state Pharmacy Technician license (Ohio) required.
• National certification (PTCB or NHA) required.
• 1-2+ years of pharmacy experience (retail, mail order, PBM, or managed care).
• Strong communication, documentation, and problem-solving skills.
• Experience with claims adjudication and secondary billing.

Responsibilities

• Verify insurance eligibility and benefits through outbound calls.
• Resolve prescription and claims issues to ensure timely adjudication.
• Coordinate with PBM services to support accurate billing and payments.
• Assist pharmacists and internal teams with audits and compliance reviews.
• Document all correspondence, escalations, and resolutions per payer and regulatory requirements.

Skills

Communication

Documentation

Problem-solving

Pharmacy experience

Attention to detail

Education

High School Diploma or equivalent

Job description

Our client is seeking a detail‑oriented Pharmacy Benefits Verification Technician to support members, providers, and insurance carriers by ensuring accurate insurance verification and prescription claims processing. This is an excellent opportunity for a state-licensed and nationally certified Pharmacy Technician who enjoys problem‑solving and working in a collaborative, fast‑paced healthcare environment.

Locations

North Canton, OH | Hybrid, but primarily remote (1-2 days a month if needed)

Pay Rate

$22.50/hour

Schedule

Monday–Friday, 11:30 AM–8:00 PM; occasional Saturdays (9:00 AM–5:00 PM) and overtime as business needs require

What You’ll Do:

• Verify insurance eligibility and benefits through outbound calls and follow‑up communications
• Resolve prescription and claims issues to ensure timely adjudication
• Coordinate with Pharmacy Benefit Management (PBM) services to support accurate billing
• Assist pharmacists and internal teams with audits and compliance reviews
• Document all correspondence, escalations, and resolutions in accordance with payer and regulatory requirements

Required Qualifications:

• High School Diploma or equivalent
• Active State Pharmacy Technician license (Ohio )
• National certification (PTCB or NHA)
• 1-2+ years of pharmacy experience (retail, mail order, specialty, PBM, or managed care)
• Strong communication, documentation, and problem‑solving skills
• Claims adjudication and secondary billing
• Medicaid and discount card processing
• PBM or managed care environment

Why You’ll Love This Role:

• Hybrid work environment, primarily remote
• Competitive pay with stable hours
• Opportunity to grow within pharmacy benefits and healthcare operations
• Supportive team and structured training
• Pathway from temporary to permanent based on performance with amazing company benefits

Upon completion of waiting period, Manpower associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.