Pharmacy Benefits Technician

ManpowerGroup; Dellroy (OH); Hybrid; USD 19,000 - 32,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup is seeking a detail-oriented Pharmacy Benefits Verification Technician in Ohio. The role verifies insurance eligibility, resolves prescription and claims issues, and coordinates with PBM services to ensure accurate billing.

A state-licensed and nationally certified pharmacy technician is preferred, with 1–2+ years of pharmacy experience. The position offers hybrid work with most time remote, a structured training program, and clear pathways to permanent employment based on

Qualifications

• High School Diploma or equivalent.
• Active State Pharmacy Technician license (Ohio)
• National certification (PTCB or NHA)
• 1–2+ years of pharmacy experience (retail, mail order, specialty, PBM, or managed care)
• Strong communication, documentation, and problem-solving skills
• Claims adjudication and secondary billing
• Medicaid and discount card processing
• PBM or managed care environment

Responsibilities

• Verify insurance eligibility and benefits through outbound calls and follow-up communications.
• Resolve prescription and claims issues to ensure timely adjudication.
• Coordinate with PBM services to support accurate billing.
• Assist pharmacists and internal teams with audits and compliance reviews.
• Document all correspondence, escalations, and resolutions in line with payer and regulatory requirements.

Skills

Communication skills

Documentation

Problem solving

Claims adjudication

Secondary billing

PBM/Managed care

Medicaid processing

Education

High School Diploma or equivalent

Job description

Our client is seeking a detail‑oriented Pharmacy Benefits Verification Technician to support members, providers, and insurance carriers by ensuring accurate insurance verification and prescription claims processing. This is an excellent opportunity for a state-licensed and nationally certified Pharmacy Technician who enjoys problem‑solving and working in a collaborative, fast‑paced healthcare environment.

Locations

North Canton, OH | Hybrid, but primarily remote (1-2 days a month if needed)

Pay Rate

$22.50/hour

Schedule

Monday–Friday, 11:30 AM–8:00 PM; occasional Saturdays (9:00 AM–5:00 PM) and overtime as business needs require

What You’ll Do:

• Verify insurance eligibility and benefits through outbound calls and follow‑up communications
• Resolve prescription and claims issues to ensure timely adjudication
• Coordinate with Pharmacy Benefit Management (PBM) services to support accurate billing
• Assist pharmacists and internal teams with audits and compliance reviews
• Document all correspondence, escalations, and resolutions in accordance with payer and regulatory requirements

Required Qualifications:

• High School Diploma or equivalent
• Active State Pharmacy Technician license (Ohio )
• National certification (PTCB or NHA)
• 1-2+ years of pharmacy experience (retail, mail order, specialty, PBM, or managed care)
• Strong communication, documentation, and problem‑solving skills
• Claims adjudication and secondary billing
• Medicaid and discount card processing
• PBM or managed care environment

Why You’ll Love This Role:

• Hybrid work environment, primarily remote
• Competitive pay with stable hours
• Opportunity to grow within pharmacy benefits and healthcare operations
• Supportive team and structured training
• Pathway from temporary to permanent based on performance with amazing company benefits

Upon completion of waiting period, Manpower associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.