Pharmacy Benefits Strategy Consultant

Aon; Chesterfield (MO); On-site; USD 59,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

PTO & paid holidays

401(k) with match

Health & wellness programs

Job summary

NFP Rx Solutions — the pharmacy benefit consulting arm of NFP — delivers customized Rx solutions to self-funded employers, health plans, and coalition clients by combining contract negotiation, clinical expertise, and advanced analytics to reduce spend and improve outcomes.

This role develops strong client relationships, understands client business models, and communicates effectively with PBMs, brokers, and internal teams to ensure service excellence and plan improvement.

Qualifications

• Knowledge of the Employee Benefits industry, PBM specifically.
• Excellent research skills and ability to read, analyze and interpret industry policies and contracts.
• Ability to respond to inquiries or complaints from customers or carriers.
• Ability to present information to insured clients and their carriers.
• Excellent communication skills in English, both written and spoken.

Responsibilities

• Develop and maintain effective client relationships with internal teams and external partners (PBMs, brokers, etc.).
• Understand each client’s business model, goals, and forecasted changes.
• Present market analyses, contract terms and rate dependencies to clients and brokers.
• Respond to pharmacy benefit questions within deadlines.
• Support client enrollment meetings and webinars with PBM representation.
• Assist in resolving billing, claims, eligibility, and other service issues.
• Maintain client information in CRM and monitor billing and payments.

Skills

Employee Benefits knowledge

Research skills

Policy/contract interpretation

Communication (oral/written)

MS Excel

MS Word

MS Outlook

MS PowerPoint

Education

Bachelor’s degree preferred

Associate’s degree or equivalent

Tools

MS Excel

MS Word

MS Outlook

MS PowerPoint

Job description

NFP Rx Solutions — the pharmacy benefit consulting arm of NFP — delivers customized Rx solutions to self-funded employers, health plans, and coalition clients by combining contract negotiation, clinical expertise, and advanced analytics to reduce spend and improve outcomes.

This role develops strong client relationships, understands client business models, and communicates effectively with PBMs, brokers, and internal teams to ensure service excellence and plan improvement.