Pharmacy Automation Field Service Engineer – Philadelphia

BD; West Chester (Chester County); On-site; USD 60,000 - 80,000; Full time

Job summary

BD is seeking a Field Support Engineer in Chester County, PA to provide on-site technical support for pharmacy automation systems. This role focuses on ensuring system uptime and customer satisfaction through maintenance, repairs, and customer training.

The ideal candidate has 3-5 years of field service experience, strong technical skills in medical devices, and the ability to troubleshoot complex systems. A High School Diploma is required, with an Associate Degree in a relevant field preferred.

Qualifications

• 3-5 years of experience in Field Service Engineering for medical devices.
• Proficiency with Microsoft Windows OS and Office Suite.
• Experience with TCP/IP protocols and networking troubleshooting.

Responsibilities

• Provide on-site technical support for pharmacy automation systems.
• Perform preventive maintenance and equipment calibration.
• Deliver comprehensive training to pharmacy staff on system operation.

Skills

Field Service Engineering

Microsoft Windows proficiency

Networking fundamentals

Technical documentation

Education

High School Diploma

Tools

Salesforce Field Service Lightning

Technical hand tools

Job description

BD is seeking a Field Support Engineer in Chester County, PA to provide on-site technical support for pharmacy automation systems. This role focuses on ensuring system uptime and customer satisfaction through maintenance, repairs, and customer training.

The ideal candidate has 3-5 years of field service experience, strong technical skills in medical devices, and the ability to troubleshoot complex systems. A High School Diploma is required, with an Associate Degree in a relevant field preferred.