Pharmacy Associate Analytics Manager

Lockton, Inc.; Kansas City (MO); On-site; USD 120,000 - 170,000; Full time

Job summary

Lockton Dunning Benefits is seeking a Pharmacy Associate Analytics Manager to lead the Pharmacy Analytics practice for Employer Group and Health Plan clients. You will oversee operations, analytics, reconciliation and procurement support across lines of Health and Welfare.

The ideal candidate has a Bachelor's degree, 7+ years in healthcare analytics with 2+ years in management, plus strong PBM data, SQL, Alteryx, PowerBI, Tableau, Excel and PowerPoint skills.

Qualifications

• Bachelor's Degree required; Master's Degree preferred.
• 7+ years in healthcare and data analytics with 2+ years of management.
• Exemplary knowledge of Pharmacy Analytics coverages and services.
• Thorough understanding of PBM data layouts, contracts, financial terms and data concepts.
• Experience with SQL, Alteryx, PowerBI, Tableau, Excel and PowerPoint.
• Strong internal and external customer service and client relationships.
• Strong verbal, written, and interpersonal communication skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Manages day-to-day operations for intake and work assignment for RFPs, Reconciliations, and financial reviews.
• Works on analytics projects for client-specific and book of business trends.
• Develops center of excellence for Health Plan/Health System clients.
• Drives relationships with Carriers for process enhancements and setting expectations.
• Coaches, trains and motivates teams to achieve quality objectives.
• Maintains a collaborative, innovative work environment and professionalism.
• Ensures understanding of PBM contracts, reconciliations, and reporting requirements.
• Maintains team documents, standards, procedures, and guidelines.

Skills

Healthcare analytics

Leadership

Project management

Client relationship management

Communication

Education

Bachelor's Degree

Master's Degree preferred

Tools

SQL

Alteryx

PowerBI

Tableau

Excel

PowerPoint

Job description

Job Summary

Lockton Dunning Benefits is currently seeking a Pharmacy Associate Analytics Manager, you will lead and oversee operations related to Pharmacy Analytics practice for Employer Group and Health Plan clients. Your team provides support for Pharmacy Benefit analytics to all lines of Health and Welfare assisting with Pharmacy Procurement, Reconciliation, and Analytics.

Our ideal manager will demonstrate - and model for the team - a high level of professionalism, an ability to embrace our friendly and ambitious culture, the capability to thrive in a fast-paced environment, and the flexibility to easily adapt to changing priorities. You will be an important contributor in the realization of our mission to revolutionize insurance to protect what matters.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Manages day-to-day operations for intake and work assignment for RFPs, Reconciliations, and financial reviews
• Works on special analytics projects for client specific and book of business trends
• Helps develop center of excellence for Health Plan/Health System clients
• Drives relationship with Carriers for process enhancements and for setting expectations
• Coach, train and motivate teams to encourage their ambition to achieve quality objectives.
• Maintain a fun, collaborative, creative and enthusiastic work environment.
• Maintain a thorough understanding of the RFP process, PBM contract requirements, reconciliations, and reporting requirements.
• Meet established Quality Standards and help drive higher standards.
• Establishes base line for team performance and to improve productivity, timeliness, and quality
• Maintains team documents, files, standards, operating procedures, and guidelines
• Identify competing timelines and actively engage team members and cross functional teams to prioritize deliverables.
• Conducts weekly sessions with team/series leads on all open projects and sets priorities
• Interface with strategic partners to address issues and trends.
• Identify and create process improvements and maintain account team relationships
• Review, delegate and correspond to vendor requests and inquiries.
• Maintain a high level of professionalism and sense of urgency to ensure client and account team expectations are consistently met.
• Ensure that the team is an effective resource for the account teams and partners.
• Perform other duties as assigned or requested.

Requirements

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

• Bachelor's Degree required; Master's Degree preferred.
• Minimum of 7 years of experience, including 2+ year of management experience, in healthcare & data analytics.
• Exemplary knowledge of Pharmacy Analytics coverages and services.
• Thorough understanding of PBM data layouts, contracts, financial terms and data concepts.
• Understanding of analytics tools, SQL, Alteryx, PowerBI, Tableau, Excel and PowerPoint.
• Advance knowledge of Healthcare payer financial analytics, data concepts, Statistical Analysis.
• Must have strong internal and external customer service skills, along with the ability to develop sound internal client relationships.
• Demonstrated ability to instill confidence and comfort with clients and representatives.
• Must have strong verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, along with the ability to communicate with tact and diplomacy.
• Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
• Organizational and time management skills to prioritize workload and meet deadlines required. Must be results oriented with the ability to change priorities as needed.
• Strong management and leadership skills.
• Efficient in multi-tasking (managing workload and timeliness).
• Self-motivated and a team player.
• Adept at problem solving and making critical decisions.
• Ability to interpret and implement company and state policies and processes.
• Ability to grasp new and complex concepts.
• Legal right to work in the United States.

Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes health, vision and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting and a competitive vacation plan.