Pharmacy Assistant- Relief

RPMGlobal; Walla Walla (WA); On-site; USD 27,000 - 40,000; Full time

Job summary

Family Medical Center in Walla Walla, WA is hiring a Relief Pharmacy Assistant. The role supports patient access to medications through clerical, customer service and medication support tasks to ensure timely, safe pharmacy services.

The position requires a high school diploma, 1 year of related experience, and state registration within 60 days. Bilingual English/Spanish is a plus; on-site work with potential for bilingual pay. Drug screen pre-employment is required.

Qualifications

• High School Diploma or GED required.
• One year of pharmacy assistant, office, administrative, patient care or customer service experience.
• Pharmacy Assistant state registration required within 60 days of hire (or active Pharmacy Intern License).
• Bilingual English/Spanish preferred at a level 9.

Responsibilities

• Answers the phone and transfers calls to appropriate staff.
• Enters patient data and billing information in the system.
• Delivers prescriptions to patients and collects payment and signature.
• Coordinates prescription counseling with the Pharmacist as needed.
• Maintains stock levels and places restocking orders.
• Verifies orders against invoices and labels items for shelves.
• Monitors expiration dates and handles returns or reverse billing as allowed by state regulations.
• Processes prescription refills.
• Completes third party billing forms and requests prior authorization as allowed by state regulations.
• Performs clinical responsibilities in alignment with TJC/HRSA/YVFWC requirements.

Skills

Customer service

Communication

Team oriented

Bilingual English/Spanish (preferred)

Education

High School Diploma or GED

Tools

Pharmacy software

Microsoft Office

Job description

Join our team as a Relief Pharmacy Assistant at Family Medical Center in Walla Walla, WA!

Pharmacy Assistants play a vital role in supporting patient access to medications and pharmacy services at YVFWC. This role provides essential clerical, customer service, and medication support functions to help ensure patients receive accurate, timely, and safe pharmacy services. This position helps ensure smooth pharmacy operations and a positive patient experience.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• $19.69-$28.99/hour
• Additional pay for your bilingual skills, paid on hours worked

What You’ll Do:

• Answers the phone, answers non-professional level inquiries and transfers calls to appropriate staff
• Enters patient data and billing information in the system including patient name, insurance, allergies, doctor and diagnosis
• Delivers prescription to the patient verifying correct medication is provided. Collects payment and signature from the patient
• Coordinates prescription counseling by the Pharmacist as needed
• Maintains awareness of stock level and enters order for restocking based on defined minimum inventory levels. Verifies quantity and submits order to the Wholesaler
• Verifies product orders received with invoice and purchase order. Places a sticker on each item and places it on the shelf
• Monitors and checks expiration dates on drugs in stock
• Returns or discards dispensed prescription to stock if not picked up by patient. Enters information in the system for reverse billing as allowed by state regulations
• Processes prescription refills verifying refill availability as allowed by state regulations
• Completes third party billing form and contacts Provider if prior authorization as allowed by state regulations
• Performs clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA) and YVFWC requirements
• Perform other duties as assigned

Qualifications:

• High School Diploma or GED
• One year of pharmacy assistant, office, administrative, patient care or customer service experience
• Pharmacy Assistant state registration required within 60 days of hire (or active Pharmacy Intern License)
• Bilingual (English/Spanish) speaking skills preferred at a level 9
• Effective verbal and listening communication skills with a customer-oriented approach
• Knowledge of medical terminology
• Ability to perform administrative tasks such as answering phones, filing, faxing, scanning and copying
• Ability to work as part of a team in a fast paced environment
• Ability to organize work while performing multiple tasks requiring attention to detail
• Basic proficiency with a variety of computer systems including Microsoft Office preferred
• Basic knowledge of a minimum of one pharmacy software system preferred

Drug testing:This job will require a pre-employment drug screen which would take place after extending a conditional offer of employment

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!