Pharmacy Assistant - Customer Care & Dispensing

Pick 'n Save; Suamico (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Pick 'n Save is hiring a Pharmacy Clerk to deliver exceptional customer service in a fast-paced retail setting in Wisconsin. You will assist pharmacists, manage inventories, handle billing, and support health and wellness initiatives while maintaining HIPAA compliance and a safe, welcoming store environment.

The role requires at least a high school diploma or GED, being 18+, and the ability to handle confidential information with integrity.

Qualifications

• High School Diploma or GED is required.
• Must be 18 years old or older.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity.
• Comply with and reinforce all food safety, sanitation and safety regulations and programs.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines on inventory management, ordering of medications, devices, supplements and supplies.
• Maintain departmental standards and keep work stations and customer waiting areas clean and organized.
• Count, measure and prepare specified product using company best practices.
• Complete billing procedures to ensure best value to customer and company.
• Answer phone and triage calls and inquiries as appropriate.
• Follow cashier handling policies to prevent loss including EFTs and cash transactions.
• Provide a stellar customer experience while completing reception, data entry, adjudication and product dispensing.
• Assist pharmacist in all responsibilities except those requiring pharmacist's judgement.
• Understand and adhere to HIPAA regulations and company policies.
• Support company health and wellness initiatives.
• Handle legend orders and Central Fill deliveries.
• Work cooperatively in high paced and sometimes stressful environments.
• Follow directions and seek assistance to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.

Skills

Customer service

HIPAA knowledge

Confidentiality

Follow directions

Team collaboration

Honesty & integrity

Dealing with minors/special needs/old

Education

High School Diploma or GED

Job description

Pick 'n Save is hiring a Pharmacy Clerk to deliver exceptional customer service in a fast-paced retail setting in Wisconsin. You will assist pharmacists, manage inventories, handle billing, and support health and wellness initiatives while maintaining HIPAA compliance and a safe, welcoming store environment.

The role requires at least a high school diploma or GED, being 18+, and the ability to handle confidential information with integrity.