Pharmacy Technician: Impactful Patient Care & Dispensing

Pick 'n Save; Rothschild (WI); On-site; USD 26,000 - 37,000; Full time

Job summary

Pick 'n Save in Wisconsin is seeking a pharmacy clerk to provide exceptional customer service and support the pharmacy team. You will handle reception, data entry, billing, and medication dispensing tasks under supervision, while maintaining HIPAA compliance and high standards of safety and accuracy.

You will assist with ordering, inventory, cash handling, and answering inquiries, ensuring a clean, organized work area and a positive, inclusive environment for customers and colleagues.

Qualifications

• Minimum: High School Diploma or GED, must be 18+, handle highly confidential information, meet state requirements for the role.
• Desirable: any previous comparable experience or pharmacy clerk experience, EPRN familiarity.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity.
• Comply with food safety, sanitation and safety regulations and programs; identify unsafe conditions.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow guidelines on inventory management, control, and ordering of medications, devices, supplements and supplies.
• Maintain departmental standards and keep work stations and waiting areas clean and organized.
• Complete billing procedures and ensure best value to customer and company.
• Answer phone, triage calls and respond to inquiries.
• Follow guidelines on accepting vendor coupons, cash shortages, and shrink.
• Operate cash register and adhere to cashier policies for loss prevention; process EFTs, cash and checks.
• Provide a stellar customer experience while completing all steps of reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in responsibilities not requiring professional judgment.
• Adhere to HIPAA regulations and company policies.
• Support company health and wellness initiatives.
• Handle legend orders and Central Fill deliveries.
• Work cooperatively in a fast-paced environment; manage conflict professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support with minors, individuals with special needs, and older adults.

Skills

Customer service

Attention to confidentiality

Teamwork

Honesty and integrity

Education

High School Diploma or GED

Job description

Pick 'n Save in Wisconsin is seeking a pharmacy clerk to provide exceptional customer service and support the pharmacy team. You will handle reception, data entry, billing, and medication dispensing tasks under supervision, while maintaining HIPAA compliance and high standards of safety and accuracy.

You will assist with ordering, inventory, cash handling, and answering inquiries, ensuring a clean, organized work area and a positive, inclusive environment for customers and colleagues.