Pharmacy Care Associate - Wellness & Customer Experience

Pick 'n Save; Germantown (MD); On-site; USD 17,000 - 25,000; Full time

Job summary

Pick 'n Save is seeking a Pharmacy Clerk to provide exceptional customer service and health-focused assistance in a busy pharmacy environment. The role supports pharmacists, helps with data entry and product dispensing, and ensures HIPAA compliance while handling cash transactions and inquiries from customers.

Responsibilities include maintaining clean work areas, managing inventory and orders with wholesalers, and complying with all safety and regulatory guidelines in a high-paced setting.

Qualifications

• Provide exceptional customer service and health-focused assistance within a pharmacy environment.
• Maintain patient privacy and comply with HIPAA regulations and company policies.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Follow health code regulations and ensure safe, clean, and organized work areas.
• Perform ordering with wholesalers and manage inventory of medications and supplies
• Operate cash register and handle electronic transactions securely to prevent loss
• Assist pharmacist with responsibilities that do not require professional judgment
• Provide reception, data entry, adjudication, and product dispensing support
• Triage calls and respond to inquiries; support health and wellness initiatives
• Work cooperatively in a fast-paced environment and handle conflicts calmly

Skills

Customer service

HIPAA compliance

Cash handling

Attention to detail

Education

High School Diploma or GED

Job description

Pick 'n Save is seeking a Pharmacy Clerk to provide exceptional customer service and health-focused assistance in a busy pharmacy environment. The role supports pharmacists, helps with data entry and product dispensing, and ensures HIPAA compliance while handling cash transactions and inquiries from customers.

Responsibilities include maintaining clean work areas, managing inventory and orders with wholesalers, and complying with all safety and regulatory guidelines in a high-paced setting.