Pharmaceutical Sales Representative - Atlanta N, GA

Otsuka Pharmaceutical Co.; Atlanta (GA); Remote; USD 104,000 - 150,000; Full time

Job summary

A leading pharmaceutical company seeks a Health Science Advisor to enhance patient care through effective engagement with healthcare providers. The role involves proactive outreach, providing clinical information, and coordinating with cross-functional teams to improve customer experience. This position offers a competitive salary and comprehensive benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

401(k) Match

Flexible Time Off

Qualifications

• At least 2 years of pharmaceutical or medical device sales experience.
• Residency within 50 miles of the primary city in the sales territory.

Responsibilities

• Proactive outreach to HCPs on product access and coverage expectations.
• Engaging customers via virtual/digital tools and facilitating speaker programs.
• Contributing to business planning by sharing insights from customer interactions.

Skills

Communication

Analytical Skills

Coaching

Training

Job description

Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver, and HCP expectations in an evolving healthcare environment. The new model is built around where patients receive care—locally—to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience focused on improving patient care.

The "ecosystem approach" creates a unified focus among account management, medical, patient access, and market access to engage local healthcare systems and identify opportunities to improve the patient experience. This matrix model enables customers to experience more coordinated and seamless care with digital support to bridge care gaps.

In Otsuka's evolved customer engagement model, a Health Science Advisor (HSA) engages HCPs through in-person, virtual, and digital tools, providing expanded expertise on products and approved conditions. Otsuka's Clinical and Scientific Specialists (CSS) offer deep clinical expertise on demand, engaging healthcare providers with personalized education on disease states, thought leadership, and real-world evidence.

These ecosystems are led by Ecosystem Leads within regional groups. Regional Leads have autonomy to assess market priorities and customize decisions to meet local needs. Otsuka aims to enhance customer engagement quality, accountability, and cohesion between patients and healthcare providers, centering efforts on the customer.

The Health Science Advisor reports to the Ecosystem Lead and coordinates with cross-functional colleagues in Medical (CSS), Market Access (HSAMs), and Patient Support (PELs), operating within appropriate guardrails. This role serves as the main point of contact for healthcare provider customers and should possess broad expertise, including the ability to handle complex on-label information confidently.

Responsibilities include:

• Proactive outreach to HCPs on topics like product access, formulary, prior authorization, and coverage expectations.
• Sharing on-label and consistent information, handling complex clinical content professionally.
• Providing guidance on established patient care protocols and guidelines.
• Connecting providers with CSSs in real-time for questions.
• Engaging customers via virtual/digital tools, closing the feedback loop, and ensuring needs are met.
• Facilitating speaker programs and organizing provider discussions for thought leadership.
• Contributing to business planning by sharing insights and adjusting strategies based on customer interactions.

Minimum Qualifications:

• At least 2 years of pharmaceutical or medical device sales experience.
• Residency within 50 miles of the primary city in the sales territory.

Preferred Skills and Abilities:

• Experience engaging with healthcare ecosystem players in life sciences or related industries.
• 4+ years in sales roles with HCPs, preferably across multiple products and complex environments.
• Clinical nurse or APN experience is highly valued.
• Ability to operate in a transforming, ambiguous environment.
• Proven coaching, training, and mentoring skills.
• Track record of meeting/exceeding targets and goals.
• Strong analytical and communication skills for complex clinical and product info.
• Knowledge of operational healthcare issues like reimbursement and supply.

#LI-Remote

Compensation: $104,640.00 - $149,600.00 plus incentives, based on experience and internal benchmarks.

Benefits include: Medical, dental, vision, prescriptions, life insurance, disability, tuition reimbursement, student loans, 401(k) match, flexible time off, holidays, paid leave, and more. Discover more at Otsuka Careers.

Disclaimer: This description outlines the general nature and level of work; responsibilities may change. Otsuka is an equal opportunity employer and encourages all qualified applicants to apply. Reasonable accommodations are available for individuals with disabilities. For scam prevention, only apply through official channels and beware of fraudulent contacts. Contact Otsuka directly via official website for verification.