Pharmaceutical Marketing Operations Associate Director

Beacon Hill; Boston (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Federal and State Leave Programs

Job summary

Beacon Hill seeks a candidate for a marketing operations role focused on omnichannel engagement in Boston. The candidate will act as the main point of contact for campaign execution, collaborating with multiple teams to ensure smooth launches.

Ideal candidates have 7+ years of relevant experience, especially in regulated industries like pharma or biotech. Key skills include strong communication, organization, and teamwork.

A robust benefits package is provided upon hiring.

Qualifications

• 7+ years of experience in omnichannel, digital marketing, or marketing operations.
• Experience in pharma, biotech, healthcare, or another regulated industry.
• Ability to manage campaign execution, QA, and launches end-to-end.

Responsibilities

• Act as the main point of contact for omnichannel campaign execution.
• Partner with internal teams to translate ideas into live campaigns.
• Monitor campaigns once live and troubleshoot issues.

Skills

Omnichannel marketing experience

Digital marketing

Cross-functional collaboration

Strong communication skills

Organizational skills

Education

Bachelor's degree

Tools

Salesforce Marketing Cloud

Veeva

Job description

Onsite Requirements: Ideally hybrid, but open to remote candidates as well

Duration: 6 months

About the Role

We're partnering with a leading life sciences organization to support a global team focused on improving customer experience through omnichannel engagement. This role sits within a cross‑functional group responsible for bringing marketing and communication campaigns to life across multiple digital and field channels. This is a highly collaborative role that blends strategy with hands‑on execution - ideal for someone who enjoys working across teams, managing moving pieces, and ensuring campaigns are delivered smoothly end‑to‑end.

What You'll Do (Day-to-Day)

• Act as the main point of contact for omnichannel campaign execution for a specific business unit
• Partner with internal teams (marketing, analytics, IT, etc.) to translate ideas into live campaigns
• Help coordinate and launch campaigns across channels like email, web, and CRM platforms
• Ensure everything is set up properly before launch (content, data, systems, approvals, etc.)
• Monitor campaigns once live and troubleshoot any issues that come up
• Work closely with platform owners and external partners to keep execution on track
• Maintain documentation and help improve processes over time

Must-Have Requirements

• 7+ years of experience in omnichannel, digital marketing, or marketing operations
• Experience in pharma, biotech, healthcare, or another regulated industry
• Strong understanding of how multi-channel campaigns are executed (email, web, CRM, etc.)
• Experience working cross-functionally with multiple stakeholders
• Exposure to marketing technologies (CRM, marketing automation tools, etc.)
• Ability to manage campaign execution, QA, and launches end-to-end
• Strong communication and organizational skills in a fast-paced environment
• Bachelor's degree required

Preferred Experience

• Familiarity with platforms like Salesforce Marketing Cloud, Veeva, or similar tools
• Experience supporting Medical Affairs or rare disease-focused teams
• Advanced degree

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California Residents

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Benefits

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.