Pharma Social Account Lead

Substance Global; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Substance Global is seeking a senior partner for a fast-paced, project-based pharma account. You will coordinate strategy, creative and insights across global markets to deliver standout social content and performance. The role demands delivering high-quality work while juggling multiple projects and tight deadlines.

You will mentor junior members, support Directors in meetings and help raise Substance's profile among key healthcare audiences with innovative, data-driven campaigns.

Qualifications

• 4+ years in pharma/healthcare social-first account management.
• Excellent stakeholder-facing communication for senior audiences across global markets.
• Clear written and verbal communication with brand teams, partners and third parties.
• Experience collaborating with strategy, social, creative and insights teams.
• Experience writing proposals and presenting campaign ideas.
• Manages multiple projects simultaneously under tight deadlines.
• Deep understanding of social platforms and formats across LinkedIn, Instagram, Facebook, YouTube, TikTok, Reddit and X.
• Strong interest in digital technologies and AI to keep work fresh.

Responsibilities

• Deliver work to a high standard, aligned with brand strategies and objectives.
• Build, manage and strengthen relationships with key stakeholders.
• Manage workflows efficiently and delegate to team members where appropriate.
• Mentor junior team members and support their development.
• Support Group and Account Directors in meetings, calls and events.
• Oversee the status of insights deliverables and paid campaigns.
• Stay current on developments, policies and competitor activity across healthcare and health tech sectors.
• Contribute to idea generation, proposal writing and quotes for the wider team.
• Help develop and execute initiatives that raise Substance's profile among key audiences.

Skills

Pharma account mgmt

Stakeholder comms

Proposal writing

Multi-project leadership

Social platforms expertise

AI/digital tech interest

Job description

Substance Global is seeking a senior partner for a fast-paced, project-based pharma account. You will coordinate strategy, creative and insights across global markets to deliver standout social content and performance. The role demands delivering high-quality work while juggling multiple projects and tight deadlines.

You will mentor junior members, support Directors in meetings and help raise Substance's profile among key healthcare audiences with innovative, data-driven campaigns.