Digital Content Strategy, Account Supervisor (Pharma)

Mondo; New York (NY); Remote; USD 76,000 - 83,000; Full time

Benefits offered by this job

Health, dental, vision

401K

Job summary

Mondo is seeking an experienced Account Supervisor, Digital & Social to lead day-to-day digital and social content for a major healthcare/pharmaceutical account. This role blends strategy, hands-on writing, creative direction, and client relationship management to drive science-driven storytelling.

The ideal candidate will craft content plans, collaborate with account, creative, analytics, and paid media teams, and translate complex medical information into engaging social narratives for

Qualifications

• Experience in digital and social content strategy, ideally within PR, communications, or integrated agencies.
• Experience supporting healthcare, pharmaceutical, biotechnology, scientific, or research-focused communications.
• Strong writing and copywriting skills, including drafting social posts and messaging.
• Ability to translate complex or technical subject matter into clear, engaging social content.
• Ability to manage multiple stakeholders and deliverables across teams.
• Experience with executive visibility, thought leadership, and leadership social amplification.
• Familiarity with pharmaceutical content review and regulatory approval processes.

Responsibilities

• Lead day-to-day client communications and digital/social workstreams for a major pharmaceutical account.
• Develop and execute digital and social content strategies aligned with client objectives and scientific messaging.
• Build and manage organic social content calendars for LinkedIn and Instagram.
• Recommend content strategy, timing, and platform-specific messaging.
• Develop content strategies around disease awareness months, conferences, and clinical announcements.
• Personally write social copy, executive posts, and messaging on creative assets.
• Translate priorities into actionable social plans and briefs.
• Provide creative direction to studio and design teams.
• Collaborate with creative teams to manage asset development, revisions, and approvals.
• Advise executives on participation and amplification of social content.
• Coordinate content reviews with client stakeholders to ensure accuracy and timeliness.
• Schedule and publish content using Hootsuite or similar tools.
• Partner with paid media and analytics teams to coordinate campaigns and optimize performance.
• Develop social performance reports and translate results into recommendations.
• Prepare biweekly digital and social trends reports.
• Manage multiple calendars, deliverables, requests, and timelines.
• Provide proactive updates to clients and internal teams on status.
• Strong experience in digital and social content strategy within pharma/healthcare communications.

Skills

Digital strategy

Social copywriting

Client management

Cross-functional collab

Project management

Tools

Hootsuite

LinkedIn

Job description

Job Title: Account Supervisor, Digital & Social (Pharma)
Location-Type: Remote (EST/CST Working Hours, EST Preferred)
Start Date Is: ASAP
Duration: 3 Month Contract with Potential for Extension
Work Hours: 40 Hours/Week
Compensation Range: $55-60/hr W2
Benefits: Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship.

Job Description

Our client is seeking an experienced Account Supervisor, Digital & Social to lead day-to-day digital and social content strategy for a major healthcare and pharmaceutical account. This role combines strategic content planning, hands-on copywriting, organic social execution, creative direction, and client relationship management, with a focus on scientific and healthcare communications.

The ideal candidate is a digital/social strategist who knows what content to create, why it matters, how to tailor it to different platforms, and how to bring it to life through strong writing and creative collaboration. This individual will work closely with account, creative, analytics, and paid media teams to develop engaging content around disease awareness initiatives, medical conferences, clinical data announcements, and other important healthcare milestones.

Day-to-Day Responsibilities

Lead day-to-day client communications and digital/social workstreams for a major pharmaceutical account.

Develop and execute digital and social content strategies aligned with client objectives, scientific messaging, and key communications milestones.

Build and manage organic social content calendars, primarily for LinkedIn and Instagram.

Recommend what content to publish, when to publish it, and how to tailor messaging and cadence to each platform.

Develop content strategies around disease awareness months, medical conferences, clinical research announcements, and other healthcare milestones.

Personally write social media copy, executive thought leadership posts, and messaging featured on creative assets.

Translate broader communications priorities into actionable social plans, content recommendations, and creative briefs.

Provide creative direction to studio and design teams, including content concepts, imagery selection, visual messaging, and asset execution.

Collaborate with creative teams to manage asset development, feedback, revisions, and final approvals.

Recommend opportunities for executives and organizational leaders to participate in and amplify social content.

Coordinate content reviews and approvals with client stakeholders, ensuring accuracy, compliance, and timely delivery.

Schedule and publish approved social content using Hootsuite or similar platforms.

Partner with paid media and analytics teams to coordinate campaign launches and optimize performance.

Develop social performance reports and translate results into actionable content recommendations.

Prepare biweekly digital and social trends reports highlighting relevant industry conversations, emerging trends, and opportunities.

Manage multiple content calendars, creative deliverables, client requests, and approval timelines simultaneously.

Provide proactive updates to clients and internal teams regarding deliverables, deadlines, and project status.

Strong experience in digital and social content strategy, ideally within a PR, communications, or integrated agency environment.

Experience supporting healthcare, pharmaceutical, biotechnology, scientific, or research-focused communications.

Demonstrated experience developing organic social content strategies and calendars, particularly for LinkedIn and Instagram.

Strong hands‑on writing and copywriting skills, including personally drafting social posts, executive content, and creative messaging.

Experience translating complex or technical subject matter into clear, engaging, audience‑appropriate social content.

Ability to determine appropriate content, messaging, timing, cadence, and channel strategy based on client objectives.

Experience managing day-to-day client relationships, presenting recommendations, and coordinating multiple stakeholders.

Experience developing creative briefs and providing direction to designers or studio teams.

Experience managing content development from initial strategy and writing through creative execution, approvals, and publishing.

Understanding of paid social strategy and experience collaborating with paid media teams.

Experience analyzing social performance and developing client‑facing reports with actionable recommendations.

Familiarity with Hootsuite or similar social media scheduling and publishing tools.

Strong knowledge of LinkedIn, Instagram, and other major social platforms.

Strong project management skills with the ability to manage multiple deadlines, deliverables, and review cycles.

Excellent written and verbal communication skills with strong client‑facing presence.

Highly organized, proactive, responsive, and detail‑oriented.

Ability to work independently while collaborating closely with account, creative, analytics, and media teams.

Comfortable working in a fast‑paced environment with shifting priorities and tight deadlines.

Strong judgment, adaptability, and ability to respond to urgent requests calmly and professionally.

Ability to work EST/CST business hours.

Preferred Qualifications

Oncology communications experience, including cancer research, clinical data, oncology medical meetings, or disease awareness initiatives.

Experience developing scientific or unbranded pharmaceutical communications for healthcare professionals.

Experience supporting immunology communications.

Experience communicating complex clinical research, scientific findings, or medical information through social media.

Experience with executive visibility, thought leadership, and leadership social amplification.

Familiarity with pharmaceutical content review and regulatory approval processes.

Experience supporting large pharmaceutical or biotechnology accounts.

Experience collaborating with specialized digital analytics or paid media teams.