Pharma Quality & Complaint Lead

ReviveRX; Houston (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Health benefits

Job summary

A health-focused pharmacy in Houston is seeking a Complaint Coordinator to manage the complaint management system. This role requires a licensed pharmacist with 8-10 years of experience in regulated environments. Responsibilities include ensuring compliance with regulatory standards, overseeing complaint documentation, and collaborating with cross-functional teams. The ideal candidate should have strong analytical and communication skills, as well as a robust understanding of relevant regulations. Competitive compensation and opportunities for growth are offered.

Qualifications

• 8-10 years of experience in complaint management within the regulated industry.
• Demonstrated experience in adverse event evaluation.
• Clinical expertise to assess medical significance of complaints.

Responsibilities

• Oversee the complaint management system ensuring regulatory compliance.
• Work with cross-functional teams to resolve complaints.
• Conduct root cause analysis of complaints.

Skills

Complaint management

Regulatory compliance

Analytical skills

Communication skills

Education

PharmD (Doctor of Pharmacy) or BS in Pharmacy

Active pharmacist license in Texas

Tools

Database management systems

eQMS for complaint handling

Microsoft Excel

Job description

A health-focused pharmacy in Houston is seeking a Complaint Coordinator to manage the complaint management system. This role requires a licensed pharmacist with 8-10 years of experience in regulated environments. Responsibilities include ensuring compliance with regulatory standards, overseeing complaint documentation, and collaborating with cross-functional teams. The ideal candidate should have strong analytical and communication skills, as well as a robust understanding of relevant regulations. Competitive compensation and opportunities for growth are offered.