PGSG Student Clerical - Receptionist

Purdue University; West Lafayette (IN); On-site; USD 11,000 - 16,000; Part time

Job summary

Purdue University seeks a Purdue Graduate Student Center (PGSC) Student Receptionist – Student Clerical to handle front desk operations and maintain an orderly, welcoming lobby environment for students and guests.

The role emphasizes reliability, organization, and flexibility, with approximately 10 hours per week and potential evening/weekend shifts to align with student schedules. This student role offers growth-minded environment and skill-building opportunities.

Qualifications

• Must be actively enrolled at Purdue University or Purdue Global
• Strong interpersonal and communication skills, both verbal and written
• Flexible and dependable with a strong attention to detail
• Problem solving, logic and reasoning skills
• Customer service oriented
• Ability to multi-task and work within deadlines
• Ability to work independently and with a team
• Be timely and organized

Responsibilities

• Maintain high standard of cleanliness throughout the facility
• Maintain safety and risk management standards of the department
• Perform daily upkeep of supplies throughout the facility
• Exhibit friendliness, diplomacy, and tact in responding to customers
• Handle emergency situations and prioritize responsibilities while continuing to provide the highest level of customer service
• Maintain confidentiality and exhibit professional conduct when handling sensitive information
• Serve and participate on committees within the division to provide feedback from a student lens
• Present ideas to division senior leadership as identified
• Responsible for all scheduled shifts (based on class/exam schedules for the semester)
• Must attend all scheduled staff meetings to gain and/or share pertinent information
• Other duties as assigned

Skills

Interpersonal skills

Communication skills

Flexibility

Problem solving

Customer service

Time management

Multitasking

Teamwork

Education

Active Purdue enrollment

Job description

Job Title: PGSG Student Clerical - Receptionist

City: West Lafayette

Job Description

Job Summary

Job Title: Purdue Graduate Student Center (PGSC) Student Receptionist – Student Clerical

Division: Student Life

Department: Dean of Students

Compensation Hours/Week

$10.00/hour Weekly average, approximately 10 hours per week

Required hours may include days, evenings, weekends, overnight hours and holidays

Employment Summary

The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.

Job Description

The primary role of the Student Receptionist position is handling front desk operations and maintaining organization and cleanliness of the Center. The goal of this position is to give students valuable real-world experience in an office lobby environment. This position should work 10 hours per week during the current semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. The Student Receptionist position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven.

Qualifications

• Must be actively enrolled at Purdue University or Purdue Global
• Strong interpersonal and communication skills, both verbal and written
• Flexible and dependable with a strong attention to detail
• Problem solving, logic and reasoning skills
• Customer service oriented
• Ability to multi-task and work within deadlines
• Ability to work independently and with a team
• Be timely and organized

Position Responsibilities

• Maintain high standard of cleanliness throughout the facility
• Maintain safety and risk management standards of the department
• Perform daily upkeep of supplies throughout the facility
• Exhibit friendliness, diplomacy, and tact in responding to customers
• Handle emergency situations and prioritize responsibilities while continuing to provide the highest level of customer service
• Maintain confidentiality and exhibit professional conduct when handling sensitive information
• Serve and participate on committees within the division to provide feedback from a student lens
• Present ideas to division senior leadership as identified
• Responsible for all scheduled shifts (based on class/exam schedules for the semester)
• Must attend all scheduled staff meetings to gain and/or share pertinent information
• Other duties as assigned

Core Competencies

Transferable Skill Development:

Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.

Communication (Verbal, Written, Non‑Verbal, Listen & Observe, Summarize & Distill Information)

• Demonstrate professional verbal communication in all interactions
• Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
• Verbally communicates to staff on situations that may arise due to problems
• Written communication to complete accurate food usage records and food temperatures according to established procedures

Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)

• Utilize policies and knowledge to proactively make decisions and solve problems for area assigned

• Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
• Understand standards and expectations for personal and professional ethical behavior
• Demonstrate knowledge of the position and operation

Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)

• Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere

• Establish productive relationships with customers and staff
• Acknowledge and support customers and staff with unique needs and differing backgrounds
• Work independently to complete responsibilities
• Proactively and willingly acquires new skills, tasks, procedures and projects
• Provide support to fellow team members

Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)

• Demonstrate time management skills and attention to detail

• Demonstrate initiative; Understand and respond to the various needs of customers and staff
• Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
• Complete work independently in an efficient time manner
• Demonstrate dependability and responsibility within operation
• Demonstrate punctuality by always being on time to each shift

Employee Class

Student

FLSA Status

Non-Exempt