PFS Representative - Denali Center

Foundation Health; Highland Park (AK); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Vision benefits

Dental benefits

401k with employer match

Tuition assistance

Student loan forgiveness

Onsite gym

Wellness programs

Discount programs

Paid Time Off

Résumé du poste

Foundation Health’s Denali Center near Fairbanks, AK, is seeking a billing and collections coordinator to manage patient billing, payments, and AR activities across assigned areas, ensuring timely reimbursement.

Located next to Fairbanks Memorial Hospital, Denali Center is a 90-bed facility offering compassionate care. You will coordinate with staff and physician offices, research payments and denials, and help reduce AR while providing excellent service to patients and providers.

Qualifications

• High school diploma/GED or equivalent.

Responsabilités

• Process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans accurately and timely.
• Reconcile balances and pursue accounts receivable and denials with payers and company policies.
• Research payments and denials to determine short/over payments and contract discrepancies; make corrections as needed.
• Build strong working relationships with internal units and provider offices; educate and assist internal customers.
• Respond to inquiries and provide excellent customer service to patients and other customers.
• Work as part of the patient financial services team to reduce Accounts Receivable balances.
• Use systems to document and communicate with payers and prepare issue lists.

Formation

High school diploma/GED

Description du poste

Overview

This position coordinates and facilitates patient billing and collection activities in one or more assigned areas of billing, payment posting, collections, payer claims research, and other accounts receivable work. Works as a member of a team to ensure reimbursement for services in a timely and accurate manner.

Pay & Benefits:

• Compensation: $20.07 starting wage with an increase based on experience and education
• Additional Pay:Shift Differential, Annual Increases, Paid Time Off
• Benefits:medical, vision, dental, 401k with employer match
• Education Benefits:FHP Tuition Assistance, Student Loan Forgiveness
• Other Benefits: Onsite Gym, Wellness Programs, Discount programs
• Schedule:Full-time, 40 hours per week, Monday-Friday 8:00am-4:30pm

About Denali CenterLocated next to Fairbanks Memorial Hospital, Denali Center is a 90-bed comprehensive short and long-term care facility offering uniquely compassionate care to our adult patient population. Following the Eden Alternative, we foster a core belief that aging should be a continued stage of development and growth, rather than a period of decline. Within our inviting setting, we provide residents with access to daily activities, visits from friends and family, a place to worship and on-site shopping options. We also provide our dedicated health care professionals with deeply rewarding career opportunities and fulfilling lifestyle options.

Responsibilities

• May be assigned to process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans in an accurate and timely manner, meeting goals in work quality and productivity. Coordinates with other staff members and physician office staff as necessary ensure correct processing.
• As assigned, reconciles, balances and pursues account balances and payments, and/or denials, working with payer remits, facility contracts, payer customer service, provider representatives, spreadsheets and the company's collection/self-pay policies to ensure maximum reimbursement.
• May be assigned to research payments, denials and/or accounts to determine short/over payments, contract discrepancies, incorrect financial classes, internal/external errors. Makes appeals and corrections as necessary.
• Builds strong working relationships with assigned business units, hospital departments or provider offices. Identifies trends in payment issues and communicates with internal and external customers as appropriate to educate and correct problems. Provides assistance and excellent customer service to these internal clients.
• Responds to incoming calls and makes outbound calls as required to resolve billing, payment and accounting issues. Provides assistance and excellent customer service to patients, patient families, providers, and other internal and external customers.
• Works as a member of the patient financial services team to achieve goals in days and dollars of outstanding accounts. Reduces Accounts Receivable balances.
• Uses systems to document and to provide statistical data, prepare issues list(s) and to communicate with payers accurately.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

Qualifications

High school diploma/GED or equivalent working knowledge.

Requires knowledge of patient financial services, or financial collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.

Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.

PREFERRED QUALIFICATIONS

Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.

Foundation Health Partners is an EEO/AAP employer; qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.