PFI Technical Services Manager

Jones Lang LaSalle Incorporated; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks an experienced Technical Services Manager to lead hard services delivery across a PFI/PPP portfolio in the United States. You will own day-to-day management of HVAC, electrical systems, BMS, fire and life safety, and fabric maintenance in line with contract and regulatory requirements.

You will manage subcontractor performance, maintain audit-ready documentation, and lead lifecycle planning with a focus on compliance and availability.

Qualifications

• A recognised technical qualification is required, such as an HNC/HND, NVQ Level 3 or above, or a degree in Building Services Engineering, Mechanical/Electrical Engineering, or a related discipline.
• Candidates with a trade background (electrical or mechanical) combined with relevant time-served experience and supervisory qualifications will also be considered.

Responsibilities

• Lead the delivery of hard services across a PFI/ PPP contract portfolio, ensuring technical performance, compliance and contractual delivery.
• Oversee subcontractor and supply chain performance, including commercial management of hard services subcontracts, variations and works instructions.
• Manage performance reporting, deduction and availability calculations, and unitary charge implications.
• Lead lifecycle planning and asset replacement programmes in line with long-term maintenance funding obligations.
• Provide health and safety leadership, oversee CDM responsibilities, permit-to-work systems, and risk assessments.
• Mentor and develop a team of engineers and technicians, ensuring appropriate resourcing and training.

Skills

Leadership

Contract management

Regulatory compliance

Project coordination

Education

HNC/HND or NVQ Level 3 or above

Degree in Building Services Engineering or related

Supervisory qualifications / trade background (electrical or mechanical)

Job description

JLL is seeking an experienced Technical Services Manager to lead the delivery of hard services across a Private Finance Initiative (PFI) contract portfolio. This role carries full accountability for the technical performance, compliance, and contractual delivery of mechanical, electrical, and building fabric services within a PFI/PPP environment, ensuring outputs meet the stringent availability and performance standards typical of these agreements., The Technical Services Manager will take ownership of the day-to-day management of hard services delivery, including HVAC, electrical systems, building management systems, fire and life safety systems, and fabric maintenance, ensuring all works are carried out in line with the Project Agreement, Service Level Agreements, and Payment Mechanism requirements specific to the PFI contract.

A core element of the role involves managing statutory compliance and ensuring all technical documentation, asset registers, and maintenance records are maintained to audit-ready standards, given the heightened scrutiny typical of PFI arrangements. The successful candidate will oversee subcontractor and supply chain performance, including commercial management of hard services subcontracts, variations, and works instructions.

The role requires close liaison with the Special Purpose Vehicle (SPV), funders, and the authority/client representatives to manage performance reporting, deduction and availability calculations, and unitary charge implications arising from technical service failures or non-availability events. The manager will also lead on lifecycle planning and asset replacement programmes, ensuring alignment with the contract's long-term maintenance and lifecycle funding obligations.

Health and safety leadership is central to this position, including management of CDM responsibilities, permit-to-work systems, and risk assessments across the technical services function. The role also involves managing, mentoring, and developing a team of engineers and technicians, ensuring appropriate resourcing, competency, and training levels are maintained.

Technical Qualifications (Essential): A recognised technical qualification is required, such as an HNC/HND, NVQ Level 3 or above, or a degree in Building Services Engineering, Mechanical/Electrical Engineering, or a related discipline. Candidates with a trade background (electrical or mechanical) combined with relevant time-served experience and supervisory qualifications will also be considered.

Experience: Demonstrable experience managing hard services delivery within a PFI, PPP, or similarly regulated contractual environment is essential. Candidates should be able to evidence experience with payment mechanisms, availability-based contracts, and performance deduction regimes, along with a strong understanding of statutory compliance frameworks (e.g., L8, F-Gas, Electricity at Work Regulations).

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management!, Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.