Petroleum Customer Service Representative

Sapp Bros.; Omaha (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a purpose-driven team as a Full-Time Customer Service Representative in Omaha. This role is perfect for those passionate about helping others and eager to grow in a supportive environment. You'll be the key link between our petroleum products and customers, ensuring a positive experience through effective communication and attention to detail. With competitive pay, comprehensive benefits, and opportunities for growth, this position offers a chance to make a real impact while being part of a family atmosphere. If you're ready to serve and build lasting relationships, apply today!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Company Match

Tuition Assistance

Gym Membership Reimbursement

Fuel Discount

Qualifications

• 2+ years of experience in customer service, logistics, or sales.
• Experience with ERP systems preferred, knowledge of the petroleum industry is a plus.

Responsibilities

• Support customers with product questions, orders, and pricing.
• Enter and manage orders in ERP systems with accuracy.
• Collaborate with teams to meet customer needs.

Skills

Customer Service

Communication Skills

Multitasking

Organizational Skills

Education

High School Diploma or GED

Tools

ERP Systems (SAP or Oracle)

Salesforce

Job description

Description

Full Time Customer Service Rep in our Omaha Petroleum office. Competative starting pay with Full Benefits and PTO.

Why You’ll Love Working at Sapp Bros.

At Sapp Bros., you're more than an employee—you’re part of a purpose-driven team. Here’s what we offer:

• A Culture of Bless and Serve: Make a difference every day through service and integrity
• Great Pay & Benefits: Competitive compensation, plus medical, dental, vision, life insurance, and a 401(k) with company match
• Growth Opportunities: We promote from within and invest in your development
• Extra Perks: Save 25¢ per gallon on fuel, access tuition assistance, gym membership reimbursement, and more
• A Family Atmosphere: Join a supportive and respectful team where your work is truly value

Ready to Join the Mission?
If you’re driven to serve others and build lasting relationships, we’d love to hear from you. Apply today and help us continue to Bless and Serve at Sapp Bros.

Qualifications

Are you passionate about helping people and ready to grow in a mission-driven environment? At Sapp Bros., our purpose is simple: to Bless and Serve others our customers, coworkers, and communities alike.

We’re currently seeking a Full-Time Petroleum Customer Service Representative to join our team in Omaha, NE. Whether you're launching your career or ready for your next step, we’ll provide the training and support you need to thrive.

What You’ll Do

As a key link between our petroleum products and the people we serve, you'll ensure a positive, efficient experience every time. In this role, you will:

• Support walk-in and phone-in customers with product questions, orders, and pricing
• Enter and manage orders in our ERP system (e.g., SAP or Oracle) with accuracy and attention to detail
• Collaborate with Sales, Procurement, Inventory, and Warehouse teams to meet customer needs
• Use Salesforce to track communication and follow up on customer interactions
• Schedule service calls and provide timely updates to customers
• Educate customers on our offerings and promote safe product-handling practices
• Share news about promotions, new products, and company specials\

What Makes You a Great Fit

• High school diploma or GED (required)
• 2+ years of experience in customer service, logistics, sales, or account management
• Experience with ERP systems such as SAP or Oracle (preferred)
• Knowledge of the petroleum industry (a plus)
• Strong communication, multitasking, and organizational skills