PetHotel Experience Lead: Lead Care & Team Growth

PetSmart; Guaynabo (PR); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet care company is seeking a PetsHotel Supervisor in Guaynabo, Puerto Rico. This role involves supervising associates, providing exceptional service to pet parents, and ensuring pet welfare. The ideal candidate has at least 2 years of supervisory experience in a retail environment and possesses strong communication and leadership skills. Full-time availability with schedule flexibility is required. Competitive benefits are offered, including weekly pay and health benefits.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability required with flexibility in schedule.
• Ability to work evenings, weekends, and holidays as needed.

Responsibilities

• Provide exceptional service to pet parents and pets.
• Ensure a safe environment for associates, pets, and pet parents.
• Oversee daily operations and lead associates.

Skills

Leadership experience

Strong written and verbal communication skills

Proficiency in computer applications

Organizational skills

Ability to react under pressure

Education

Retail supervisory experience

Job description

A leading pet care company is seeking a PetsHotel Supervisor in Guaynabo, Puerto Rico. This role involves supervising associates, providing exceptional service to pet parents, and ensuring pet welfare. The ideal candidate has at least 2 years of supervisory experience in a retail environment and possesses strong communication and leadership skills. Full-time availability with schedule flexibility is required. Competitive benefits are offered, including weekly pay and health benefits.