Petcare & Daycare Attendant - Surf City

Kids for the Future; Hampstead (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Pawville in Hampstead, NC is seeking a Dog Daycare Attendant to provide high-level care for dogs in indoor and outdoor play areas. Must be available for opening shifts as early as 6:45am and weekends, with a focus on safety, enrichment, and friendly customer service.

Candidates will monitor play groups, log activities, assist with feeding and medications, maintain cleanliness, and interact with clients to ensure peace of mind for pet parents.

Qualifications

• Ability to comfortably interact and handle dogs of varying sizes and temperaments.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Flexibility and reliability to work evenings, weekends, and holidays.
• Ability to function well in a sometimes stressful environment.

Responsibilities

• Supervising dog day care groups and engaging dogs with enrichment and play.
• Cleaning and sanitizing play yards, boarding areas, and lobbies; removing waste.
• Preparing meals and ensuring access to clean water.
• Administering medications as instructed.
• Tracking and logging pet activities and health observations.
• Providing excellent service to customers in person, on the phone, or in writing.
• Representing Pawville professionally with clients and team members.

Skills

Excellent verbal and written comms

Customer service oriented

Flexible schedule

Team player

Education

High school diploma or equivalent

Pet care experience/training preferred

Tools

Office equipment familiarity

Job description

• Location 304 Beckys Creek Rd,Hampstead, NC, 28443,United States
• Job Category Dog Daycare, Kennel Attendant, Petcare Attendant
• Employee Type FT Non-Exempt

Title: Dog Daycare Attendant

Must have availability to work opening shifts as early as 6:45am; and work Weekends

Join a Team Where Every Stay is a Story. Do you love getting to know a pet’s unique personality? At Pawville, we pride ourselves on providing tailored, personalized care—from breed-specific grooming cuts to enrichment-filled boarding stays. We’re looking for caregivers who are ready to provide the activity, stimulation, and connection that pets love (and pet parents trust). Join us in a high-energy environment where your work directly contributes to the "peace of mind" and "happy tails" of our Pawville families!

Job Summary:

Pet Care and Day Care attendants provide a high level of care to all the animals boarding with us including those staying for play time in indoor and outdoor daycare areas . Tasks completed by Pet Care and Day Care Attendants include monitoring play times , interacting with the dogs and correcting behavioral concerns, keeping the yard and boarding areas clean and safe, creating report cards, daily chores, and bathing/nail trims . Pet Care and Day Care Attendant are ex pected to interact with clients and display an exceptional level of customer service regardless of work assignment and location.

Essential functions and responsibilities :

Supervising dog day care groups ; engag ing the dogs with enrichment and play activities ; preventing and responding appropriately to animal fights or behavioral conflicts.

Routin ely cleaning and sanitizing Resort areas including play yards, boarding rooms, and lobbies ; removing all forms of pet waste as necessary .

Preparing meals according to specified instructions; ensuring access to clean water.

Preparing and administering medications to specified instructions.

A ccurately and consistently tracking and logging pet activities such as feedings and medication administration .

Monitoring p et behavior and activities for safety; r eporting health concerns to other members of the team ( General Manager and /or Shift Supervisor ) .

Adhering to all pet and human safety protocols at all times.

Providing excellent service to Pawville customers both over the phone, in writing, and in person.

Professionally and positively representing P awville by conducting yourself in a manner that is in the best interest of P awville , customers, and team members.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications :

Ability to comfortably interact and handle dogs of varying sizes/weights, breeds, and in varying group sizes.

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Ability to prioritize tasks and to delegat e them when appropriate .

Flexibility and reliability to work scheduled shifts including evenings, weekends, and holidays.

Ability to function well in dependently and at times stressful environment.

Education and Experience:

High school diploma or equivalent.

Customer service experience preferred.

Pet c are experience and or training preferred.

Proficiency with using office equipment (such as phones, computers, printers) preferred.

Physical Requirements:

Stand and/or walk for up to 6 hours without a break.

Kneel, bend, squat, and twist their body.

Repetitive hand and arm movement; reach, grab, pull, and push objects.

Perform duties in an environment with loud sounds from animals and smells from pet waste and cleaning chemicals.

Perform work both indoors and outdoors; experiencing temperature changes according to season, building heating and cooling, and weather.

Lift up to 50lbs with or without assistance .