Dog Groomer -Scotts Hill

Pawville LLC; Wilmington (NC); On-site; USD 24,000 - 36,000; Full time

Job summary

Pawville LLC in Wilmington, NC is seeking a Dog Groomer to deliver breed-specific grooming and compassionate care. You will work in the Grooming department, communicate clearly with pet owners, and support our mission of tail-wagging, stress-free visits.

This role requires hands-on grooming experience, reliability, and the ability to work evenings, weekends, or holidays. You’ll maintain a sanitary station and follow safety protocols to protect pets and team members.

Qualifications

• High school diploma or GED required; grooming training preferred.
• Excellent interpersonal and customer service skills.
• Ability to handle dogs of varying sizes and temperaments.
• Flexible schedule including evenings, weekends, and holidays.
• Strong attention to detail and organization.

Responsibilities

• Bath, shave, trim, and style dogs per owner’s preferences.
• Maintain clean work area and sanitize tools.
• Communicate with owners about grooming results and care tips.
• Adhere to all safety protocols for pets and staff.
• Manage appointments and provide quality customer service.

Skills

Dog grooming

Customer service

Animal handling

Flexibility

Communication

Education

High school diploma or GED

Grooming training/certification

Tools

Grooming tools

Job description

• Job Category Groomer, Dog Groomer
• Employee Type FT Non-Exempt

Description

Job Title: Dog Groomer

Department: Grooming

Reports to: General Manager

FLSA Classification: Hourly Non-exempt

Join a Team Where Every Stay is a Story. Do you love getting to know a pet’s unique personality? At Pawville, we pride ourselves on providing tailored, personalized care—from breed-specific grooming cuts to enrichment-filled boarding stays. We’re looking for caregivers who are ready to provide the activity, stimulation, and connection that pets love (and pet parents trust). Join us in a high-energy environment where your work directly contributes to the "peace of mind" and "happy tails" of our Pawville families!

Job Summary:

Groomers d eliver outstanding customer service to pet owners by executing style requests, communicating clearly and honestly, and bringing a positive attitude . The role of a Groomer is to p rovide exemplary cosmetic care for pets, being gentle and patient with anxious and difficult animals . Protect the best interests of our customers and their pets, notifying owners of any concerns, including skin abnormalities, ear infections, ticks, and fleas .

Essential functions and responsibilities :

Bathing and clea n ing pet hair by washing, shampooing, and conditioning .

Grooming p ets through various techniques such as s hav ing , trimming , and styl ing pet hair according to the owner’s preferences .

Maintain ing overall pet hygiene by clipping nails, brushing teeth, and cleaning ears .

Maintain ing a clean workstation ; routinely cleaning, sweeping, mopping and sanitizing work area and equipment as needed and at the end of each shift.

Communicating with owners; informing them of grooming experience, providing recommendations for future grooming sessions, and ad vis ing owners on at-home care tips and best practices for their pets .

Adhering to all pet and human safety protocols at all times.

Professionally and positively representing Pawville by conducting yourself in a manner that is in the best interest of Pawville , c ustomers, and team members.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications :

Ability to comfortably handle and groom dogs of varying sizes, weights, breeds, and temperaments .

Excellent interpersonal and customer service skills.

Excellent organizational skills and attention to detail.

Ability to prioritize tasks and to delegate them when appropriate .

Flexibility and reliability to work scheduled shifts including evenings, weekends, and holidays.

Ability to function well in a high-paced and at times stressful environment.

Education and Experience:

High school diploma or GED.

Education or certificate from grooming training program or academy preferred.

Proficiency with using office equipment (such as phones, computers, printers) preferred .

Strong proficiency in various dog grooming techniques and styling ; prior grooming experience required .

Physical Requirements: Pawville Team Members routinely perform the following physical demands. All Pawville Team Members are expected to perform these physical requirements with or without reasonable accommodation.

Stand and/or walk for up to 6 hours without a break.

Kneel, bend, squat, and twist their body .

Repetitive hand and arm movement; reach, grab, pull, and push objects.

Perform duties in an environment with loud sounds from animals and smells from pet waste and cleaning chemicals.

Perform work both indoors and outdoors; experiencing temperature changes according to season, building heating and cooling, and weather.

Lift up to 50lbs with or without assistance .