Pet Stylist - Professional Groomer & Care Expert

Petco; Sturbridge (MA); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Competitive base pay

Medical, dental, vision benefits

401(k) retirement plans

Paid time off

Petco discounts on grooming supplies

State-of-the-art grooming equipment

Career development opportunities

Job summary

Petco is seeking a Pet Stylist to provide professional grooming services and exceptional care for pets, ensuring customer satisfaction. Responsibilities include bathing, drying, styling, nail and ear care, and maintaining safety standards.

The role involves educating pet parents on at-home care, using grooming equipment, and following Petco policies. Weekend/evening availability may be required, with opportunities for growth and leadership within the grooming salon.

Qualifications

• Completion of the Pet Stylist Apprentice program or prior experience as a professional groomer, or completion of a technical grooming training program.
• High-school diploma or GED preferred but not required.
• Independent judgment and problem-solving ability in routine to moderately complex grooming situations.
• Commitment to productivity, performance, and ownership of the salon role.
• Attention to detail and high grooming standards.
• Passion for animals and desire to progress a grooming career.

Responsibilities

• Under supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning.
• Operate and maintain grooming instruments such as clippers, blades, shears, brushes, and dryers.
• Prioritize pet well-being and safety, monitor for discomfort or health issues, and report concerns promptly.
• Evaluate individual pet needs based on coat type, skin condition, and temperament.
• Interact professionally with pet parents, provide customer service, answer inquiries, offer grooming recommendations, and resolve concerns.
• Educate pet parents on grooming maintenance, at-home care practices, and product recommendations.
• Maintain a clean, safe grooming area; perform cleaning duties and sanitize tools per hygiene policies.
• Apply Petco grooming policies, standards, and guidelines to ensure quality and consistency.
• Support or supervise entry-level trainees in the absence of a Grooming Salon Leader.

Skills

Verbal communication

Written communication

Customer service

Empathy

Education

Pet Stylist Apprentice program

Grooming training program

High-school diploma or GED (preferred)

Tools

Clippers

Blades

Shears

Brushes

Dryers

Job description

Petco is seeking a Pet Stylist to provide professional grooming services and exceptional care for pets, ensuring customer satisfaction. Responsibilities include bathing, drying, styling, nail and ear care, and maintaining safety standards.

The role involves educating pet parents on at-home care, using grooming equipment, and following Petco policies. Weekend/evening availability may be required, with opportunities for growth and leadership within the grooming salon.